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Post-COVID-19 Syndrome: The Effect of Regret on Travelers' Dynamic Carpooling Decisions

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초록

Coronavirus disease 2019 (COVID-19) has severely curtailed travelers' willingness to carpool and complicatedthe psychological processing system of travelers' carpooling decisions. In the post-COVID-19 era, a two-stagedecision model under dynamic decision scenarios is constructed by tracking the psychological states of subjectsin the face of multi-scenario carpooling decisions. Through a scenario experiment method, this paperinvestigates how three psychological variables, travelers' psychological distance to COVID-19, anticipatedregret, and experienced regret about carpooling decisions, affect their willingness to carpool and re-carpool. The results show that in the initial carpooling decision, travelers' perception gap of anticipated regret positivelypredicts carpooling willingness and partially mediates between psychological distance to COVID-19 andcarpooling willingness; in the re-carpooling decision, travelers' perception gap of anticipated regret mediatesin the process of experienced regret influencing re-carpooling willingness; the inhibitory effect of experiencedregret on carpooling in the context of COVID-19 is stronger than its facilitative effect on carpoolingwillingness. This paper tries to offer a fact-based decision-processing system for travelers.

Abstract

Coronavirus disease 2019 (COVID-19) has severely curtailed travelers' willingness to carpool and complicatedthe psychological processing system of travelers' carpooling decisions. In the post-COVID-19 era, a two-stagedecision model under dynamic decision scenarios is constructed by tracking the psychological states of subjectsin the face of multi-scenario carpooling decisions. Through a scenario experiment method, this paperinvestigates how three psychological variables, travelers' psychological distance to COVID-19, anticipatedregret, and experienced regret about carpooling decisions, affect their willingness to carpool and re-carpool. The results show that in the initial carpooling decision, travelers' perception gap of anticipated regret positivelypredicts carpooling willingness and partially mediates between psychological distance to COVID-19 andcarpooling willingness; in the re-carpooling decision, travelers' perception gap of anticipated regret mediatesin the process of experienced regret influencing re-carpooling willingness; the inhibitory effect of experiencedregret on carpooling in the context of COVID-19 is stronger than its facilitative effect on carpoolingwillingness. This paper tries to offer a fact-based decision-processing system for travelers.

참고문헌 (23)

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