Reuse Intentions for Carsharing Services: A Hierarchical Model of Perceived Benefits, Risks, and Individual Differences

키워드

참고문헌 (92)

1. Aguilera-García, A., "Behavioral Factors Impacting Adoption and Frequency of Use of Carsharing: ATale of Two European Cities", Transport Policy, 123, pp.55~72 (2022)
2. Alshaafee, A. A, "Enhanced Net Valence Model (NVM) for the Adoption of Autonomous Vehicles (Avs) by Novice Drivers", IEEE Xplore (2019)
3. Amirnazmiafshar, E., "A Review of the Socio-demographic Characteristics Affecting the Demand for Different Car-sharing Operational Schemes", Transportation Research Interdisciplinary Perspectives, 14, pp.100616~ (2022)
4. Aldhowayan, W., "Sharing Economy:AStudy on the Factors Affecting the Participation of Users in the Sharing Platforms", International Journal of Consumer Science and Network Security, 23(10), pp.21~29 (2023)
5. Ariffin, S. K., "In fluence of Consumers’ Perceived Risk on Consumers’ Online Purchase Intention", Journal of Research in Interactive Marketing, 12(3), pp.309~327 (2018)
6. Babin, B. J., "Work and", or Fun: Measuring Hedonic and Utilitarian Shopping Value, 1994, pp.20(4), 644~656
7. Bae, K., "The Impact of Attractive Characteristics of the Sharing Economy on Continuous Usage Intention-Focusing on China’s Vehicle Sharing Services", Journal of China Studies, 22(4), pp.129~152 (2019)
8. Bandura, A., "Encyclopedia of Human Behavior Vol. 4", pp.71~81 (1994), New York Academic Press
9. Bandura, A., "On the Functional Properties of Perceived Self-Efficacy Revisited", Journal of Management, 38(1), pp.9~44 (2012)
10. Böcker, L., "Sharing for People, Planet or Profit? Analysing Motivations for Intended Sharing Economy Participation", Environmental Innovation and Societal Transitions, 23, pp.28~39 (2017)
11. Botsman, R., "What’s Mine is Yours, The Rise of Collaborative Consumption" (2010), Harper Business
12. Conchar, M. P., "An Integrated Framework for the Conceptualization of Consumers’ Perceived-Risk Processing", Journal of the Academy of Marketing Science, 32(4), pp.418~436 (2004)
13. Czarnetzki, F., "The Effect of Exclusive-on-Street Carsharing Parking on Carsharing Perception and Car Ownership: AStructural Equation Modeling Approach", The Journal of Transport and Land Use, 16(1), pp.319~334 (2023)
14. Darley, W. K., "Gender Differences in Information Processing Strategies: An Empirical Test of the Selectivity Model in Advertising Response", Journal of Advertising, 24(1), pp.41~56 (1995)
15. Dash, S., "The Role of Consumer Self-Efficacy and Website Social-Presence in Customers’ Adoption of B2C Online Shopping: An Empirical Study in the Indian Context", Journal of International Consumer Marketing, 20(2), pp.33~48 (2008)
16. Davis, F. D., "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models", Management Science, 35(8), pp.982~1003 (1989)
17. Dorsch, M. J., "Consumer Intentions to Use a Service Category", Journal of Services Marketing, 14(2), pp.92~117 (2000)
18. Dowling, G. R., "A Model of Perceived Risk and Intended Risk-Handling Activity", Journal of Consumer Research, 21(1), pp.119~134 (1994)
19. Dubé, L., "Trend Effects and Gender Differences in Retrospective Judgments of Consumption Emotions", Journal of Consumer Research, 23(2), pp.156~162 (1996)
20. Featherman, M. S., "Self-service Technologies and E-Services Risks in Social Commerce Era", Journal of Business Ethics, 139(2), pp.251~269 (2016)
21. Featherman, M. S., "Predicting E-Services Adoption: A Perceived Risk Facets Perspective", International Journal of Human-Computer Studies, 59(4), pp.451~474 (2003)
22. Gao, R., "The Effect of Perceived Value on Farmers’ Livestock Manure Resource Utilization Behavior: Evidence from Shandong, China", Frontiers in Psychology, 14, pp.1098587~ (2023)
23. Grewal, D., "The Moderating Effects of Message Framing and Source Credibility on the Price-Perceived Risk Relationship", Journal of Consumer Research, 21(1), pp.145~153 (1994)
24. Gwinner, K. P., "Relational Benefits in Services Industries: The Customer’s Perspective", Journal of the Academy of Marketing Science, 26, pp.101~114 (1998)
25. Hair, J. F., "When to Use and How to Report the Results of PLS-SEM", European Business Review, 31(1), pp.2~24 (2019)
26. Han, J., "The Impact of Hotel Usage Experience on Purchase Intentions and Customer Behavioral Intentions", Digital Convergence Research, 16(5), pp.105~113 (2018)
27. "UberPOP-Vehicles of Uncertainty: An Exploratory Study on Consumers´ Perceived Risk in the Sharing Economy" (2016)[URL]
28. Hartl, B., "Sustainability is a Nice Bonus” the Role of Sustainability in Carsharing from a Consumer Perspective", Journal of Cleaner Production, 202, pp.88~100 (2018)
29. Hawapi, M. W., "“Effects of Perceived Risks, Reputation and Electronic Word of Mouth (E-WOM) on Collaborative Consumption of Uber Car Sharing Service", IOP Conference Series: Materials Science and Engineering, 215, pp.012019~ (2017)
30. Heinrichs, H., "Sharing Economy: APotential New Pathway to Sustainability", GAIA-Ecological Perspectives for Science and Society, 22(4), pp.228~231 (2013)
31. Hu, B., "Understanding the Characteristics of Car-sharing Users and What Influences Their Usage Frequency", Information Processing and Management, 60, pp.103400~ (2023)
32. Huang, Y., "Perceived Value of Car Sharing Service and Chinese Consumers’ Continuous Usage Intention", ICIC Express Letters Part B: Applications, 11(11), pp.1053~1059 (2020)
33. Huang, H., "Factors Influencing Continuance Intention of Time-Sharing Cars", Sustainability, 15, pp.10625~ (2023)
34. Jacoby, J., "The Components of Perceived Risk", Proceedings of the Third Annual Conference of the Association for Consumer Research, pp.382~393 (1972)
35. Jain, T., "Don’t You Want the Dream?”: Psycho-social Determinants of Car Share Adoption", Transportation Research Part F, 78, pp.226~245 (2021)
36. Jang, Y., "Factors In fluencing the Intention to Use Carsharing Services", Digital Convergence Research, 17(7), pp.99~108 (2019)
37. Jin, C., "A Comparison of Factors Influencing the Usage Intentions of Eco-friendly and Shared Cars Among Chinese Consumers", Digital Convergence Research, 16(11), pp.211~219 (2018)
38. Kaur, S., "Understanding Customers’ Usage Behavior towards Online Banking Services: An Integrated Risk–Benefit Framework", Journal of Financial Services Marketing, 28(1), pp.74~98 (2023)
39. Keller, K. L., "Conceptualizing, Measuring, and Managing Customer-Based Brand Equity", Journal of Marketing, 57(1), pp.1~22 (1993)
40. Kim, J., "The Effects of Activity-Travel Context and Individual Attitudes on Car-Sharing Decisions under Travel Time Uncertainty: A Hybrid Choice Modeling Approach", Transportation Research Part D: Transport and Environment, 56, pp.189~202 (2017)
41. Growing Pains of the Car Sharing Service: Overcoming Conflicts and Regulations toward the Future, "Kim, J.", 1~25 (2020)
42. Kim, J., "Case Analysis of Success Factors in Korea’s Car Sharing Business", Journal of Knowledge Management Research, 21(3), pp.1~25 (2020)
43. Kim, S., "The Effects of SituationAwareness and Pre-existing Knowledge on Communication Behavior in Online Risks: Focused on Personal Information Leakage", Korean Journal of Advertising and Public Relations, 13(4), pp.528~567 (2011)
44. Kim, S., "Consumer Typology and Related Factors According to Perceived Risk and Level of Personal Information Protection in Online Environments", Journal of Consumer Policy Education Studies, 2(2), pp.45~64 (2006)
45. Kim, D. J., "A Trust-Based Consumer Decision-Making Model in Electronic Commerce: The Role of Trust, Perceived Risk, and Their Antecedents", Decision Support Systems, 44(2), pp.544~564 (2008)
46. Kim, H. W., "Value-based Adoption of Mobile Internet: An Empirical Investigation", Decision Support Systems, 43(1), pp.111~126 (2007)
47. Survey on the Terms of Use and Advertising of Carsharing Services, "Korea Consumer Agency", Market Research, ~ (2017)
48. Consumer Values, Product Benefits and Customer Value: A Consumption Behavior Approach, "Lai, A. W.", ACR North American Advances, ~ (1995)
49. Lee, A., "Factors Influencing Continued Use Intentions of Car Sharing Services: Focusing on User Attitudes, Platform Quality, Information Privacy Concerns, and Innovativeness", Journal of Internet Electronic Commerce Research, 21(6), pp.75~96 (2021)
50. Lee, H., "The Effects of Cognitive and Emotional Responses in the Consumer Satisfaction", Discontent Decision Process, 2007, pp.22(2), 1~19
51. Lee, H., "Why Do People Share Their Context Information on Social Network Services? A Qualitative Study and an Experimental Study on Users’ Behavior of Balancing Perceived Benefit and Risk", International Journal of Human-Computer Studies, 71(9), pp.862~877 (2013)
52. Li, L., "An Extended Theory of Planning Behavior to Explain the Intention to Use Carsharing: A Multigroup Analysis of Different Sociodemographic Characteristics", Transportation, 50, pp.143~181 (2023)
53. Liang, X. B., "The Impact of Perceived Risk on Customers’ Intention to Use–An Empirical Analysis of Didi Car-Sharing Services", Proceedings of the 18th International Conference on Electronic Business, pp.644~653 (2018), ICEB
54. Lim, N., "Consumers’ Perceived Risk: Sources Versus Consequences", Electronic Commerce Research and Applications, 2(3), pp.216~228 (2003)
55. Maheswaran, D., "The Influence of Message Framing and Issue Involvement", Journal of Marketing Research, 27(3), pp.361~367 (1990)
56. Mattia, G., "Shared Mobility as a Driver for Sustainable Consumptions: The Intention to Re-use Free-Floating Car Sharing", Journal of Cleaner Production, 237, pp.117404~ (2019)
57. Mitchell, V. W., "Understanding Consumers’ Behaviour: Can Perceived Risk Theory Help?", Management Decision, 30(3) (1992)[DOI]
58. Möhlmann, M., "Collaborative Consumption: Determinants of Satisfaction and the Likelihood of Using a Sharing Economy Option Again", Journal of Consumer Behaviour, 14(3), pp.193~207 (2015)
59. "Drivers of Sustainable Trasport Decisions: AScrutiny of Users’ Behavioral Intention towards Car Sharing" (2024)[URL]
60. Oh, H., "The Impact of Perceived Relative Advantages and Risk Perceptions on the Intention to Use Mobile Payment Services: Focusing on the Moderating Effect of Consumer Innovativeness", Journal of Financial Consumer Research, 5(1), pp.33~64 (2015)
61. Oh, S., "Strategies for Regional Economic Revitalization Using the Sharing Economy: Focusing on Cases in North America, Europe, and China", Journal of Order Economics, 21(2), pp.115~138 (2018)
62. Shin, O., "How Did Live Commerce Capture Consumers’ Hearts? The Effects of Platform and BJ Information Sources on Chinese Consumers’ Purchase Intentions of Live Commerce and the Moderating Effect of Gender", E-Business Studies, 21(5), pp.215~234 (2020)
63. Sohn, S., "Consumer Perceived Risk of Using Autonomous Retail Technology", Journal of Business Research, 171, pp.114389~ (2024)
64. Park, H., "Study on the Effects of Perceived Risks and Technical Characteristics of Simple Payment Services on User Conflict and Acceptance Resistance", Journal of Internet Electronic Commerce Research, 17(4), pp.119~138 (2017)
65. Park, J., "Demand Estimation and Introduction Effects of Carsharing Services", Transportation Research, 20(2), pp.59~75 (2013)
66. Park, S., "The Impact of Perceived Value on Continued Use Intention of Sharing Economy Services: Mediating Effects of Attachment and Utility", Management Science Journal, 51(3), pp.729~759 (2022)
67. Park, J., "M-payment Service: Interplay of Perceived Risk, Benefit, and Trust in Service Adoption", Human Factors and Ergonomics in Manufacturing and Service Industries, 29(1), pp.31~43 (2019)
68. Payne, A., "Diagnosing Customer Value: Integrating the Value Process and Relationship Marketing", British Journal of Management, 12(2), pp.159~182 (2001)
69. Peter, J. P., "A Comparative Analysis of Three Consumer Decision Strategies", Journal of Consumer Research, 2(1), pp.29~37 (1975)
70. Peter, J. P., "Understanding Consumer Behavior" (1994), Irwin
71. Ramos, E. M. S., "The Psychology of Sharing: Multigroup Analysis among Users and Non-users of Carsharing", Sustainability, 13, pp.6842~ (2021)
72. Ramos, E. M. S., "Roundtrip, Free-floating and Peer-to-Peer Carsharing: A Bayesian Behavioral Analysis", Transportation Research Part D: Transport and Environment, 115, pp.103577~ (2023)
73. Ryu, H. S., "What Makes Users Willing or Hesitant to Use Fintech? The Moderating Effect of User Type", Industrial Management and Data Systems, 118(3), pp.541~569 (2018)
74. Safdar, M., "Analysis of the Influential Factors towards Adoption of Carsharing: ACase Study of a Megacity in a Developing Country", Sustainability, 14, pp.2778~ (2022)
75. Schaefers, T., "How the Burdens of Ownership Promote Consumer Usage of Access-Based Services", Marketing Letters, 27, pp.569~577 (2016)
76. Seo, M., "ALongitudinal Study on the Emotional Reactions of Men and Women in Internet Shopping", Management Science Journal, 33(3), pp.703~739 (2004)
77. Shah, S. H. H., "Role of Privacy", Safety Risk and Trust on the Development of Prosumption and Value Co-Creation under the Sharing Economy: A Moderated Mediation Model, 2021, pp.27(4), 718~735
78. Shaheen, S., "Chapter Five–Carsharing’s Impact and Future", Advances in Transport Policy and Planning, 4, pp.87~120 (2019)
79. Shin, G., "SMARTPLS 3.0 Structural Equation Modeling" (2018), Cheongram Book Publishing
80. Snoj, B., "The Relationships among Perceived Quality, Perceived Risk and Perceived Product Value", Journal of Product & Brand Management, 13(3), pp.156~167 (2004)
81. Song, J., "The Role of Technical Self-Efficacy in the Acceptance of Mobile Sports Applications: Centered on the Elaboration Likelihood Model", Korean Journal of Sports Industry & Management, 19(5), pp.121~137 (2014)
82. Sweeney, J. C., "Consumer Perceived Value: The Development of a Multiple Item Scale", Journal of Retailing, 77(2), pp.203~220 (2001)
83. Turon, K., "Car-sharing Systems in Smart Cities: A Review of the Most Important Issues Related to the Functioning of the Systems in Light of the Scientific Research", Smart Cities, 6, pp.796~808 (2023)
84. Wang, C., "The Roles of Habit, Self-Efficacy, and Satisfaction in Driving Continued Use of Self-Service Technologies: A Longitudinal Study", Journal of Service Research, 16(3), pp.400~414 (2013)
85. Wang, J., "Perceived Risk, Expected Benefits and Pig Farmers’ Behaviors of Veterinary Drug Usage", International Journal of Environmental Research and Public Health, 15(8), pp.1716~ (2018)
86. Wang, Y., "Understanding Consumers’ Willingness to Use Ride-Sharing Services: The Roles of Perceived Value and Perceived Risk", Transportation Research Part C: Emerging Technologies, 105, pp.504~519 (2019)
87. Wilkie, W. L., "Issues in Marketing’s Use of Multi-Attribute Attitude Models", Journal of Marketing Research, 10(4), pp.428~441 (1973)
88. Woodruff, R. B., "Customer Value: The Next Source for Competitive Advantage", Journal of the Academy of Marketing Science, 25, pp.139~153 (1997)
89. Yi, J., "The Effect of the Perceived Risk on the Adoption of the Sharing Economy in the Tourism Industry: The Case of Airbnb", Information Processing & Management, 57(1), pp.102108~ (2020)
90. Yuan, T., "Measuring Perceived Risk in Sharing Economy: A Classical Test Theory and Item Response Theory Approach", International Journal of Hospitality Management, 96, pp.102980~ (2021)
91. Zeithaml, V. A., "The Behavioral Consequences of Service Quality", Journal of Marketing, 60(2), pp.31~46 (1996)
92. Zhu, G., "Inside the Sharing Economy: Understanding Consumer Motivations Behind the Adoption of Mobile Applications", International Journal of Contemporary Hospitality Management, 29(9), pp.2218~2239 (2017)

관련 논문AI추천