본문 바로가기
KERD
논문KCI 등재

기대 편익과 지각된 행동 통제에 따른 무인 스터디카페 이용 행동 의도에 관한 연구

A study on behavioral intention to use unmanned study cafes according to expected benefits and perceived behavioral control

0

조회

0

다운로드

0

인용

0

참고문헌

키워드

주제분류학제간연구

초록

This study presents useful measures and implications for the theoretical expansion of the unmanned study cafe operation, one of the various industries within the unmanned store sector, and for establishing optimal marketing strategies for operators. This study identifies the perceived expected benefits factors of users of 24-hour unmanned study cafes and analyzes the relationship between these factors and the main components of the theory of planned behavior (attitude, norms, behavioral control) according to the type of expected benefits. Additionally, it examines the relationships among the key factors that determine the behavioral intentions of unmanned study cafe users. The key finding of this study are as follows. First, the hypothesis that "the expected benefits perceived by users of unmanned study cafes will have a positive (+) effect on their planned behavior" was partially supported. Second, the hypothesis that "the expected benefits perceived by users of unmanned study cafes will have a significant positive (+) effect on their behavioral intentions" was partially supported. Third, the hypothesis that "the planned behavior theory of unmanned study cafe users will have a significant positive (+) effect on their behavioral intentions" was supported.

Abstract

This study presents useful measures and implications for the theoretical expansion of the unmanned study cafe operation, one of the various industries within the unmanned store sector, and for establishing optimal marketing strategies for operators. This study identifies the perceived expected benefits factors of users of 24-hour unmanned study cafes and analyzes the relationship between these factors and the main components of the theory of planned behavior (attitude, norms, behavioral control) according to the type of expected benefits. Additionally, it examines the relationships among the key factors that determine the behavioral intentions of unmanned study cafe users. The key finding of this study are as follows. First, the hypothesis that "the expected benefits perceived by users of unmanned study cafes will have a positive (+) effect on their planned behavior" was partially supported. Second, the hypothesis that "the expected benefits perceived by users of unmanned study cafes will have a significant positive (+) effect on their behavioral intentions" was partially supported. Third, the hypothesis that "the planned behavior theory of unmanned study cafe users will have a significant positive (+) effect on their behavioral intentions" was supported.

참고문헌 (22)

  1. 권미경, "계획 행동이론(TPB)을 적용한 호텔 한식당 이용고객의 소비 행동에관한 연구", 지역산업 연구, 37(1), pp.83~101 (2014)
  2. 김은희, "소비자의 재활용 태도 및 행동의 이해 : 제안모형과 경쟁모형의 적용", 한국 행정논집, 19(3), pp.501~525 (2007)
  3. 김유경, "취학 전 교육 상품이 기대 편익에 따른 주부 유형 및 영향요인", 한국가족자원경영학회지, 10(4), pp.65~85 (2007)
  4. 박수현, "스마트호텔 이용고객의 기대 편익에 따른 행동 의도에 관한연구", International Journal of Tourism Hospitality Research, 37(5), pp.157~171 (2023)
  5. 안소현, "의류 구매자의 가치관 추구 혜택·제품 속성 간의계층적 인간관계에 관한 탐색적 연구", 한국의류학회지, 24(5), pp.652~662 (2000)
  6. 윤하영, "무인 스터디카페 관리 시스템", IIBC, 19(3), pp.1~7 (2000)
  7. 황동필, "관광 동기, 경험적 가치가 행동 의도에 미치는 영향 : 조절 변수로서관여도의 역할을 중심으로", 박사, pp.2014
  8. "중앙일보", ~ (2023)
  9. Ajzen, I, "Action-Control: From cognition to behavior", pp.11~39 (1985), Springer
  10. Aizen, I, "The theory of planned behavior: Organizational Behavior and Human Desion Processes", 50(2), pp.179~211 (1991)
  11. Conner, M., "Moderating role of attitudinal ambivalence within the theory of planned behaviour", British journal of social psychology, 42(1), pp.75~94 (2003)
  12. Doll, J., "Accessibility and stability of predictors in the theory of planned behavior", Journal of Personality and Social Psychology, 63(5), pp.754~764 (1992)
  13. Kim, J. J., "Hotel of the future : exploring the attributes of a smart hotel adopting a mixed-methods approach", Journal of Travel & Tourism Marketing, 37(7), pp.804~822 (2020)
  14. Kim, J. J., "The role of expected benefits towards smart hotels in shaping customer behavior : comparison by age and gender", Sustainability, 13(4), pp.1698~ (2020)
  15. Fishbein, M., "Belief, attitude, intention, and behavior:Anintroduction to theory and research. Reading, Massachusetts:Addison-Wesley. Focusing on the expectancy disconfirmation theory", Journal of Korea Service Management Society, 13, pp.7~159 (1975)
  16. Mowen, J. C., "Consumer behavior" (1997), Prentice-Hall
  17. Oh, H., "Tourists’ adoption of self-service technologies at resort hotels", Journal of Business Research, 66(6), pp.692~699 (2013)
  18. Onwezen, M. C., "The Mormal Activation Model: An exploration of the functions of anticipated pride guilt in pro-environmental behaviour", Journal of economic psychology, pp.39141~39153 (2013)
  19. Lu, J., "Goodbye maps, hello apps? Exploring the influential determinants of travel appadoption", Current Issues in Tourism, 18(11), pp.1059~1079 (2015)
  20. Oh, h., "Tourists’ adoption of self-service technologies at resort hotels", Jounal of Business Research (2013)
  21. Williams, S., "Mood and organizational citizenship behior : The effects of positive affect on employee organizational citizenship behavior intentions", The Journal of psychology, 133(6), pp.656~668 (1999)
  22. Zint, M, "Comparing three attitude behavior theories for predicting science teachers’ intention", Journal of research in science teaching, 39(9), pp.819~844 (2002)

관련 논문AI추천

이 간행물의 다른 논문 (26건)