상담성과 모니터링을 적용한 상담과정에 대한 사례연구
A Case Study of Counseling Process Utilizing Outcome Rating Scales
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참고문헌
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초록
본 연구는 성담성과 평가도구를 활용하여 상담을 진행하는 과정을 기술하고 설명하는 것을 목적으로 한다. 본 연구에서 연구자들은 연구 참여자와 관찰자의 역할을 동시에 수행하였는데 관찰자로서의 연구자들은 상담과정의 변화, 내담자의 반응, 상담자로서의 경험 등을 관찰 및 기록하는 역할을 담당하였다. 연구자들이 상담을 진행하는 내담자들 중, 본 연구의 내담자 선정 기준에 부합하는 내담자들 가운데 연구 참여의사를 밝힌 내담자 2인을 선정하여 연구를 진행하였다. 연구의 결과로, 상담성과 평가도구를 사용한 첫 회기부터 종결 회기에 이르기까지의 상담 장면에서 상담성과 평가도구를 활용한 모니터링 과정이 어떻게 일어나는지, 이 과정에서 내담자와 상담자에게 어떤 일이 일어나는지 서술하였다. 연구결과를 통해 상담성과 평가 결과를 상담 과정에 반영하는 것은 효과적인 상담의 진행을 촉진할 수 있다는 것을 알 수 있었다. 본 연구는 또한 상담성과 평가 도구 활용의 장단점과 주의할 점이 무엇인지를 상담 실제를 바탕으로 심층적으로 밝혔다는 점에서 의의가 있다.
Abstract
The purpose of this study is to describe and explain the process of counseling in progress by utilizing Outcome Rating Scale and Session Rating Scale. In this research, researchers performed the role of both a participant and an observer. As observers, we observed and recorded the changes in counseling process, the client’s reactions and the counselor’s experiences. Two clients who met the criteria for this study were selected as participants. As the result of this research, we described how the monitoring process using Outcome Rating Scale and Session Rating Scale occurred and what happened to counselors and clients in this process. From the result of the research, we found that utilization of ORS & SRS in the process of counseling can promote effective counseling progress. This research also suggests advantages, disadvantages and precautions of using ORS & SRS.
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