아동교육의 효과적인 인터랙션과 커뮤니케이션 방법 - 주니어네이버와 다음키즈짱의 교육 콘텐츠를 중심으로
Effective Methods of Interaction and Communication in Child Education - Focusing on Educational Contents of Junior Naver and Daum Kids Zzang
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초록
기술의 발전으로 인해 대두된 디지털 매체에서의 콘텐츠는 교육, 특히 아동교육에 커다란 영향을 미치고 있다. 디지털 매체의 상호작용적 특성과 학습 효과를 높일 수 있는 장점을 극대화하며 시청각적 요인을 자극하는 즐겁고 효과적인 아동교육 인터랙션과 커뮤니케이션의 방법에 대한 연구가 필요하다. 본 연구는 아동교육의 효과적인 인터랙션과 커뮤니케이션 방법을 연구하기 위해 문헌고찰와 사례조사를 수행하였다. 연구 프로세스는 네 단계로 효과적인 아동교육을 위한 인터랙션의 요인 및 방법 도출, 아동교육 포털 사이트의 콘텐츠 조사, 아동교육 포털 사이트의 커뮤니케이션 방법 및 내용 분석, 그리고 아동교육 사이트의 효과적인 인터랙션 방법 제안으로 이루어졌다. 아동교육 포털 사이트로는 국내의 대표 포털 사이트인 네이버와 다음이 제공하는 ‘주니어네이버’와 ‘다음키즈짱’을 아동교육 인터랙션의 관점에서 사례조사 및 분석하였다. 디지털 매체에서 아동교육의 인터랙션은 놀이, 게임, 재미, 스토리텔링, 에듀테인먼트 등을 통해 학습 효과를 증대시킨다. 아동교육 포털 사이트의 커뮤니케이션은 애니메이션 등의 단방향과 게임, 퀴즈 등의 양방향, 그리고 인쇄, 제작, 참여 등 학습을 연장하는 방법을 취하고 있다. 제안된 아동교육 사이트의 효과적인 인터랙션 방법으로는 주제에 적절한 방식 선정, 교육적 내용의 효과적인 통합, 뚜렷한 목표와 동기 부여, 오답 피드백과 도움 힌트 제공, 그리고 오프라인으로의 학습연장이다. 이를 기반으로 아동교육의 효과적인 인터랙션에 대한 방법론을 체계화 하고 여러 가지의 디자인 이슈를 병합하여 그래픽 요소, 시간, 움직임, 소리 등이 아동교육에 효과적으로 적용될 수 있는 방법에 대한 연구를 차후에 진행할 계획이다.
Abstract
The development of technology has influenced the educational contents in digital media, particularly of the child education. This paper, with the objectives of identifying effective interaction and communication methods of child education in digital media, conducts literature review and case study. The research process takes four stages. First, interaction factors and methods from literatures were identified. Second, contents and structures of portal sites targeting children were investigated. Third, interaction and communication methods for sites focusing on child education were analyzed. Fourth, effective interactions for child education sites were proposed. For the sites focusing on child education, 'Junior Naver' and 'Daum Kids Zzang', provided by two leading domestic portal sites, Naver and Daum, were analyzed. With digital media emphasizing child education, learning effect can be enhanced by interaction factors such as play, game, fun, storytelling and edutainment. The communication methods for child education portal sites are linear, interactive and off-line communication. Proposed interaction methods for child education sites include selecting appropriate methods for themes, integrating effectively with educational contents, granting clear goal and motive, providing feedback and hints for incorrect answers, and lastly, extending to off-line studies and activities. For the future research, the proposed methods can be systemized with the application of other design elements such as graphic and temporal attributes, motion, and sound for effective child education.
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