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아바타 커스터마이징이 메타버스 지속사용의도에 미치는 영향에 있어 자아확장의매개역할과 자기효능감의 조절효과

Examining the Impact of Avatar Customization on the Continuous Intention to Use the Metaverse -The Mediating Role of Self-expansion and the Moderating Effect of Self-efficacy-

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초록

This study explores how avatar customization influences the continuous intention to use the metaverse,mediated by self-expansion. The moderating effects of self-efficacy between avatar customization and self-expansion arealso explored. Data were collected through an online survey using consumer panels. Participants were Zepeto usersaged 18 or older who had used the platform within the previous six months. They were asked to recall a recent shoppingexperience of exploring the virtual fashion store via Zepeto. A total of 196 valid responses from participants were ana-lyzed using SPSS 26.0 for descriptive statistics, reliability analysis, and PROCESS procedure, and AMOS 23.0 for con-firmatory factor analysis. Results demonstrate that avatar customization increases continuous intention to use themetaverse; this effect is mediated by self-expansion. The moderated mediation effect of self-efficacy in the indirect pathwas significant and mediated by self-expansion. Specifically, the interplay effect of avatar customization and self-efficacyon self-expansion was statistically significant. For participants with high self-efficacy, avatar customization increases self-expansion, and it mediates the relationship between avatar customization and the continuous intention to use themetaverse. Findings contribute to expanding the literature on metaverse usage by testing the impact of avatar cus-tomization on self-expansion.

Abstract

This study explores how avatar customization influences the continuous intention to use the metaverse,mediated by self-expansion. The moderating effects of self-efficacy between avatar customization and self-expansion arealso explored. Data were collected through an online survey using consumer panels. Participants were Zepeto usersaged 18 or older who had used the platform within the previous six months. They were asked to recall a recent shoppingexperience of exploring the virtual fashion store via Zepeto. A total of 196 valid responses from participants were ana-lyzed using SPSS 26.0 for descriptive statistics, reliability analysis, and PROCESS procedure, and AMOS 23.0 for con-firmatory factor analysis. Results demonstrate that avatar customization increases continuous intention to use themetaverse; this effect is mediated by self-expansion. The moderated mediation effect of self-efficacy in the indirect pathwas significant and mediated by self-expansion. Specifically, the interplay effect of avatar customization and self-efficacyon self-expansion was statistically significant. For participants with high self-efficacy, avatar customization increases self-expansion, and it mediates the relationship between avatar customization and the continuous intention to use themetaverse. Findings contribute to expanding the literature on metaverse usage by testing the impact of avatar cus-tomization on self-expansion.

참고문헌 (54)

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