E-Government in International Development: Using IT to Engage Citizens in Sub-Saharan Africa
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The digital revolution has drastically changed the way our world, including bureaucracies, interact with citizens. With social media tools being free or low‐cost, more people can become involved in direct democracy and e‐government, defined broadly as the use of IT to promote more efficient and effective government, facilitate more accessible government services, allow greater public access to information and make government more accountable to citizens. This paper will examine ways in which African countries are becoming connected to the web and how e‐governance and direct democracy will continue to reshape public governance so that citizens collaborate more with their government and deal directly with social concerns in their countries.
Abstract
The digital revolution has drastically changed the way our world, including bureaucracies, interact with citizens. With social media tools being free or low‐cost, more people can become involved in direct democracy and e‐government, defined broadly as the use of IT to promote more efficient and effective government, facilitate more accessible government services, allow greater public access to information and make government more accountable to citizens. This paper will examine ways in which African countries are becoming connected to the web and how e‐governance and direct democracy will continue to reshape public governance so that citizens collaborate more with their government and deal directly with social concerns in their countries.
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