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IPA를 활용한 보육지원서비스에 대한 창업성장 단계별 개선방안

Improvement of Supporting Services of Business Incubators by the Entrepreneurship Growth Stages Based on the IPA

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키워드

주제분류산업공학

초록

The government focuses on promoting start-ups, fostering ventures, and creating an ecosystem of start-ups through the formation of a strong growth environment for small businesses. This study provides academic and practical implications about ways of improving our business incubator’s support service across stages of growth through IPA. To this end, an Importance-Performance Analysis (IPA) was conducted to analyze relationship and differences in importance and satisfaction of business incubator’s support service support at business incubation center. These results present to provide the following academic and practical implications. The academic implications are the need for differences in support services for each phase of start-up growth. As factors that could increase the likelihood of successful start-up were identified in each phase of the start-up growth, important information needed for policy and strategy was provided. As a practical suggestion, the managers and expert groups are presented with sections to be opened for each start-up growth stage, minimum effort input, and areas to be maintained continuously. A systematic support plan is established and a foundation is provided for improvement measures in efficient start-up business incubator’s support service.

Abstract

The government focuses on promoting start-ups, fostering ventures, and creating an ecosystem of start-ups through the formation of a strong growth environment for small businesses. This study provides academic and practical implications about ways of improving our business incubator’s support service across stages of growth through IPA. To this end, an Importance-Performance Analysis (IPA) was conducted to analyze relationship and differences in importance and satisfaction of business incubator’s support service support at business incubation center. These results present to provide the following academic and practical implications. The academic implications are the need for differences in support services for each phase of start-up growth. As factors that could increase the likelihood of successful start-up were identified in each phase of the start-up growth, important information needed for policy and strategy was provided. As a practical suggestion, the managers and expert groups are presented with sections to be opened for each start-up growth stage, minimum effort input, and areas to be maintained continuously. A systematic support plan is established and a foundation is provided for improvement measures in efficient start-up business incubator’s support service.

참고문헌 (14)

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  8. 곽규태, "창업보육센터(BI) 운영성과의 영향요인: 보육활동과 BI 운영모델 특성을 중심으로", 중소기업연구, 37(4), pp.209~230 (2015), 한국중소기업학회
  9. 이미경, "창업보육센터 지원서비스가 창업기업 만족도에 미치는 영향: 서울지역 BI 운영주체의 조절효과를 중심으로", 경영교육연구, 35(3), pp.133~158 (2020), 한국경영교육학회
  10. 이승인, "IPA를 활용한 한국과 중국 대학생의 화장품 선택속성 비교 연구", 글로벌경영학회지, 12(4), pp.43~76 (2015), 글로벌경영학회
  11. 조인석, "창업보육센터의 지원서비스가 입주기업 경영성과에 미치는 영향에 관한 연구", 경영교육연구, 26(6), pp.547~567 (2011), 한국경영교육학회
  12. 박동열, "창업보육센터 운영시스템과 매니저 특성에 따른 성과에 관한 연구", 한국산학기술학회논문지, 15(12), pp.7118~7133 (2014), 한국산학기술학회[DOI]
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