장애인 근로자의 자기 효능감과 사회적 지지가 작업생산성에 미치는 영향

Abstract

This study was aiming at stabilizing and enhancing work productivity of workers with disabilities, firstly, by clarifying a causal relationship between self-efficacy, social support and work productivity, secondly, by managing any psychological and social causation for workers with disabilities. I conducted a survey on 205 workers with disabilities (physical disability, deaf and speech disability) who work for general cooperations and work activity centers among vocational rehabilitation facilities. Belows are the result of my study; First, work productivity has varied according to the degree of self-efficacy and social support, that is, firstly, middle level of self-confidence and family and sponsor's support induced higher ratio of target completion than high level of it, secondly, as each of the all factors becomes higher, work mistake or accident lessened, thirdly, as self-efficacy enhanced, the attitude of work participation got better, finally, higher task difficulty preference was recognized as the enhancement of performance level. Second, according to the survey which verified the difference among self-efficacy, social support and work productivity in accordance with general peculiarities of participants, it was found that women had higher task difficulty preference of self-efficacy and lesser work mistake than men. It represents that women have more preference for difficult task and they are more challenging and delicate. In addition, the participants who became disabilities beyond 20years old that is the time when one should choose his career had high self-efficacy and societal support and they seldom commit work mistake. Notably, the workers with two or three years of continuous service had high self-efficacy and social support and the highest performance level as well. On the contrary, the level of education and ages for workers with disabilities were not direct determinants for self-efficacy and social support. Third, according to the result which verified the difference among self-efficacy, social support and work productivity in accordance with the condition of employment, there were no differences in terms of self-efficacy and social support and work productivity, except that workers with disabilities who work for work activity centers had higher target completion than who work for general cooperations. Fourth, as a result of the analysis which aimed to verify the impact of self-efficacy and social support towards work productivity, it turned out that self-efficacy, especially self-confidence, had an affirmative influence on work productivity, participation, mistake, performance level. as self-efficacy enhanced, the attitude of work participation got better and the work mistake or accident lessened. Furthermore, high task difficulty was connected with self-recognition of high performance level.