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조직몰입과 직무만족간의 관계에 대한 심리적 임파워먼트의 매개 효과

The Mediating Effect of Psychological Empowerment on the Relationship between Organizational Commitment and Job Satisfaction

남희수
한국벤처창업학회 (The Korean Society of Business Venturing)|2013.06|벤처창업연구 (Asia-Pacific Journal of Business Venturing and Entrepreneurship)|제8권 제2호|pp. 175-185|DOI 10.16972/apjbve.8.2.201306.175

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참고문헌

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조직몰입Organizational Commitment직무만족Job Satisfaction사회복지사심리적 임파워먼트Psychological EmpowermentSocial Worker

초록

본 연구에서는 수도권에 소재한 사회복지 이용 및 생활시설에 종사하는 사회복지사 215명을 대상으로 편의모집(purposive sampling)하여 조사하였다. 연구의 목적은 조직몰입과 심리적 임파워먼트가 직무만족에 어떠한 영향을 미치는지에 관한 규명과 조직몰입과 직무만족 간의 관계에 있어서 심리적 임파워먼트의 매개효과를 검증하고자 하였다. 검증결과 먼저 심리적 임파워먼트은 직무만족에 대해 각각 정(+)의 유의한 영향을 미치는 것으로 나타났다. 사회복지사의 심리적 임파워먼트 수준이 높아지면 조직몰입과 직무만족이 높아진다는 점이다. 매개효과에 대한 검증결과에 있어 심리적 임파워먼트의 의미성은 정서적 몰입, 계속적 몰입, 규범적 몰입과 직무만족간의 관계에서 매개효과를 확인하였다. 또한 자기권한에서도 정서적 몰입, 계속적 몰입, 규범적 몰입과 직무만족간의 관계에서 매개효과가 있는 것으로 나타났다. 끝으로 역량 역시 정서적 몰입, 계속적 몰입, 규범적 몰입과 직무만족간의 관계에서 매개효과가 나타났다. 검증결과를 통하여 앞서 제시한 4개의 가설들은 모두 유의한 것으로 확인되었다. 본 검증결과를 통한 연구의 함의는 우선 사회복지사의 심리적 임파워먼트는 조직몰입과 직무만족에 긍정적인 영향을 주는 것으로 확인되어 임파워먼트가 조직에 유용한 관리기법이 될 수 있음을 알 수 있었다. 이러한 논의를 통해 임파워먼트가 직무만족과 조직몰입에 긍정적인 영향을 미치는 것이 확인되었기에 효율적인 조직효과성, 즉 직무만족과 조직몰입을 높이기 위해 임파워먼트의 증대가 반드시 필요하다고 할 수 있다.

Abstract

This study is conducted in the form of purposive sampling among 215 social workers working in social welfare and living facilities located in the metropolitan area. The purpose of this study is to understand how organizational commitment and psychological empowerment affects job satisfaction and investigate the mediating effect of psychological empowerment when it comes to the relationship between organizational commitment and job satisfaction. In this study, it is observed that there is a significant impact of psychological empowerment on job satisfaction. The higher the level of psychological empowerment is, social workers tend to have a higher level of organizational commitment and job satisfaction. The result of investigation on mediating effect supports a mediating effect of psychological empowerment on the relationship between emotional/continuance/normative commitment and job satisfaction. In addition, the self-authority appears to have a mediating effect on therelationship between emotional/continuance/normative commitment and job satisfaction. Finally, competence also has a mediating effect on the relationship. The result supports the significant effect of the four hypotheses presented in this study. The result of this study implies that social workers’ psychological empowerment has a positive effect on their organizational commitment and job satisfaction. Therefore, it can be used by an organization as an effective management technique.

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