CSV(공유가치창출)의 진정성이 정당성 지각을 통해 종업원 직무만족도에 미치는 영향에 관한 연구
Study on the Effect of CSV(Creating Shared Value) Authenticity on Employee's Job Satisfaction Mediated by the Perception of Legitimacy
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초록
본 연구는 CSV의 진정성이 사회공헌활동에 의해서 종업원의 직무만족도에 긍정적인 영향을 주는지와, 그 동안 CSV에 대한 연구에서 등한시 되던 조직 동일시를 조절변수로 하여 그 영향이 직무만족도에 긍정적으로 미치는가를 확인하는데 목적이 있다. 본 연구는 이를 위하여 대기업에 재직 중인 회사원과 일부 중견기업 및 중소기업의 직원들을 대상으로 설문조사를 실시하였으며, 연구를 위해서 도출된 사회공헌활동은 공익활동과 기업이익활동으로 분류하고, 그 기저에 내포되어 있는 사회공헌활동에 대한 종업원의 정당성 인지를 도덕적 정당성 지각과 실용적 정당성 지각으로 나누어서 4가지의 변인이 제시되었으며, 제시된 변인이 종업원 직무만족도에 긍정적 영향을 주는지와, 조절변구인 조직 동일시는 조절효과가 있는지를 검증해 보았다. 그 결과는 첫째, CSV의 진정성은 공익활동에 긍정적 영향을 주어서 종업원의 도덕적 정당성 지각에 정(+)의 영향을 주는 것으로 나타났으나, 종업원의 직무만족도에는 영향을 주지 않는 것으로 나타났으며, 이로 인하여 도덕적 정당성 지각과 직무만족도 사이의 조절효과를 검증할 수 없었다. 둘째, CSV의 진정성은 기업이익 활동에 긍정적 영향을 주어서 종업원의 실용적 정당성 지각에 정(+)의 영향을 주는 것으로 나타났으며, 이로 인하여 종업원의 직무만족에 긍정적 영향을 미치는 것으로 나타났다. 그리고 조절변수인 조직 동일시는 실용적정당성 지각과 직무만족도 사이에서 조절효과가 있는 것으로 검증되었다. 본 연구결과를 통해 공익활동에 의한 종업원 직무만족도 제고를 위해서는, 공익활동은 기업이 추구하는 전략적 목표라는 인식을 직원들에게 각인시켜줄 수 있는 기업문화의 정착이 필요하다는 것을 알 수 있다.
Abstract
This study by the authenticity of the CSV in social contribution activities and not giving a positive effect on job satisfaction of employees, as adjusted by the identification variables in the organization that were neglected during the research for the CSV its positive impact on job satisfaction the purpose is to verify whether this study has been carried out by a survey of employees of some medium-sized enterprises and large corporations to small businesses and worker being served on them, social contributions derived for the research activities of public interest and corporate profit activities classified and divided whether the legitimacy of the employees for social contribution activities that are embedded in its base in the perception of moral legitimacy and practical perceived legitimacy of these four variables were presented, and how these variables presented a positive effect on employee job satisfaction, control Job organizational changes saw equate to verify that controls are effective. As a result, first, the authenticity of the CSV is giving a positive effect on the activity of public interest've found that giving a positive effect on the perception of employees and the moral legitimacy, and job satisfaction of employees has showed that it does not affect, whichIt could not be verified because of the moderating effect between job satisfaction and perceived moral legitimacy. Second, CSVDML authenticity showed that a positive effect on the perception of practical legitimacy by giving employees a positive impact on corporate profit activity, which results significantly affected the job satisfaction of employees. And moderator of the organization identified has been proven that there is a moderating effect between job satisfaction and perceived practical justification. In order to improve employee job satisfaction by the public activities through this research, public service activities can be seen that the need for settlement of corporate culture that can impress an astute awareness of the strategic objectives of companies seeking employees.
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