공급자 관점에서 흡수역량과 지식보호성향이 신제품개발 성과에 미치는 영향에 대한 실증적 연구
An Empirical Study on the Effects of Absorption Capacity and Knowledge Protectiveness on New Product Development Performance from a Supplier Perspective
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어느 때보다도 불확실해진 시장환경과 더욱더 복잡해지는 소비자의 요구는 신제품 개발의 중요성을 증대시키고 있다. 하지만, 점차 좁아지는 기술격차와 빨라지는 제품의 수명주기는 기업들로 하여금 외부조직과 연합을 통해 부족한 지식을 보완하는 현상을 가져왔다. 그러나 이러한 현상은 다른 조직과 지식의 교환과 조합이란 새로운 문제를 부각시키게 되었다. 신제품을 개발하기 위한 지식의 교환과 조합을 통해 가치있는 지식을 만들기 위해서는 지식 수령자의 흡수역량이 중요하게 고려되어야 하지만, 동시에 지식 전달자의 특징인 지식보호성향도 놓쳐서는 안된다. 하지만 이러한 요소를 동시에 고려한 연구는 매우 제한적이었다. 본 연구는 신제품 공동개발 과정에서 공급자의 흡수역량과 구매자의 지식보호성향이 신제품 개발성과에 어떠한 영향을 미치는지 알아보았다. 더불어 공급자의 흡수역량과 구매자의 지식보호성향의 상호작용효과에 대해서도 연구하였다. 이를 위해 신제품 공동개발이 자주 발생하는 자동차산업, 전자산업, 방위산업을 대상으로 자료를 수집하였으며 조절회귀분석으로 통계적 검증을 실시하였다. 연구결과 공급자의 흡수역량은 신제품 개발성과와 긍정정 관계가 있었으며, 구매자의 지식보호성향은 신제품 개발성과와 부정적 관계가 있는 것으로 밝혀졌다. 아울러 공급자의 흡수역량과 구매자의 지식보호성향이 신제품 개발결과에 상호작용 효과를 갖는 것으로 나타났다. 이러한 결과는 신제품 공동개발 시 공급자의 흡수역량이 중요한 요소로 작용하지만, 우수한 흡수역량을 가진 공급자라도 구매자가 지식 전달에 부정적인 자세를 가질 경우 신제품 개발성과에 부정적 영향을 미칠 수 있음을 시사한다.
Abstract
Companies' efforts to secure and sustain a competitive advantage in the market may also appear in the form of new product development. This has increased the importance of leveraging knowledge from other companies in a global competition that is accelerating with an accelerating product life cycle and the development of transportation and communications. In order to create valuable knowledge through the exchange and combination of knowledge, the absorptive capacity of the recipient of the knowledge should be considered as important, but also the knowledge protection tendency, which is characteristic of the knowledge transferor, should be considered. However, studies that considered these factors at the same time were very limited. This study examines the effect of suppliers 'absorptive capacity and buyer' s knowledge protection on new product development performance during the joint development of new products. In addition, we investigated the interaction effect between supplier's absorption capacity and buyer's knowledge protection tendency. For this purpose, data were collected for automobile industry, electronics industry and defense industry, where joint development of new products occurred frequently, and statistical verification was performed by regression analysis. The results showed that the absorptive capacity of the supplier was positively correlated with the performance of the new product development, and the buyer 's knowledge protection tendency had a negative relationship with the new product development performance. In addition, the absorptive capacity of the supplier and the buyer 's knowledge protection tendency have an interaction effect on the new product development result. These results suggest that suppliers' absorption capacity is an important factor in the joint development of new products, but suppliers with superior absorption capacity may have a negative impact on new product development performance if buyers have a negative attitude toward knowledge transfer.
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