대구시 소방공무원의 직무스트레스 인식유형 탐색
Explore occupational stress perception types of firefighters in Daegu city
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초록
본 연구는 대구시 소방공무원의 직무스트레스 인식유형을 탐색해보고자 시행되었다. 이를 위해 대구시 소방본부의 협조를 얻어 10개의 소방관서에 119 구조, 구급, 행정, 화재진압, 종합상황실 등 5개의 직무로 분류하여 설문지 250부를 배부하였으며, 최종 210부가 분석에 활용되었다. 연구결과, 소방공무원은 직무유형 및 근무년수에 따른 직무스트레스 인식의 차이를 보였으며, 스트레스를 과도하게 유발하는 요인은 업무특성 및 근무환경, 업무협조 및 인간관계, 보상 및 책임 요인으로 나타났다. 본 연구는 소방공무원의 특성과 소방조직의 문화를 이해함으로써 내담자의 특수성과 정체성을 고려한 상담개입의 기초자료가 될 수 있음에 큰 의의가 있다.
Abstract
This study was conducted to explore the types of occupational stress perceptions of firefighters in Daegu City. For this purpose, 250 questionnaires were distributed to 10 fire departments with the cooperation of the Daegu City Fire Department, categorized into five job functions: 119 rescue, first aid, administration, fire suppression, and general situation room, and the final 210 questionnaires were used for analysis. As a result, firefighters showed differences in occupational stress perception according to job type and years of service, and the factors that caused excessive stress were job characteristics and working environment, work cooperation and human relations, and compensation and responsibility. This study is of great significance because it can serve as a basis for counseling interventions that consider the specificity and identity of the client by understanding the characteristics of firefighters and the culture of the firefighting organization
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