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The Effect of Acts of Compassion Within Organizations on Corporate Reputation : Contributions to Employee Volunteering

고성훈|문태원
대한경영정보학회 (Daehan Academy Of Management Information Systems)|2017.06|경영과 정보연구 (Management & Information Systems Review)|제36권 제2호|pp. 133-156|DOI 10.29214/damis.2017.36.2.008

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키워드

공감compassioncorporate reputation기업의 명성긍정적 조직 정체성employee volunteeringpositive organizational identityconstructed external image조직 구성원의 자발적 참여구축된 외부 이미지
주제분류경영학

초록

This paper explores a theoretical framework, in which compassion arising from others’ suffering among organizational members can be connected to EV to CSR activities via POI. We argue that compassion may generate positive identity related to being a member of a particular organization (i.e., POI), which increases to EV to CSR, ultimately leading to the enhancement of the corporate reputation. In return, an enhanced reputation for the corporation results in an increase of employees' perceived organizational identity via increase of CEI. Employees with high POI are more likely to carry out compassion and share it with others within an organization. In short, the positive circulation between compassion and EV to CSR as shown in Figure 2 demonstrates not only the ways in which compassion among organizational members can evoke EV to CSR through POI, but also how EV to CSR can facilitate compassion within an organization in terms of enhanced corporate reputation.

Abstract

This paper explores a theoretical framework, in which compassion arising from others’ suffering among organizational members can be connected to EV to CSR activities via POI. We argue that compassion may generate positive identity related to being a member of a particular organization (i.e., POI), which increases to EV to CSR, ultimately leading to the enhancement of the corporate reputation. In return, an enhanced reputation for the corporation results in an increase of employees' perceived organizational identity via increase of CEI. Employees with high POI are more likely to carry out compassion and share it with others within an organization. In short, the positive circulation between compassion and EV to CSR as shown in Figure 2 demonstrates not only the ways in which compassion among organizational members can evoke EV to CSR through POI, but also how EV to CSR can facilitate compassion within an organization in terms of enhanced corporate reputation.

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관련 논문AI추천

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