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Optimal Dual Pricing and Passenger Safety Level for Cruise Revenue Management

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초록

Despite the remarkable continual growth of the world cruise industry, studies have yet to be attempted on many revenue management problems in cruise operations. This paper suggests two schemes that can be easily applied to cruise revenue management: optimal dual pricing and passenger safety level. In optimal dual pricing, a pair of higher and lower prices is applied to cabin reservation through market segmentation. This scheme can be executed with a linear price-response function for the current unreserved cabins. A cruise line could benefit from this scheme to maximize reservation revenue while attaining full occupancy. The dual pricing scheme is also devised to produce only integer demands to suit real management practices. The life boat capacity is an additional service capacity unique to the cruise industry, catering to passengers’ safety. The concept of passenger safety level is defined and computed for any passenger life boat capacity of a cruise ship. It can be used to evaluate the passenger safety of a cruise ship in operation, as well as to determine the number of life boat seats required for a new cruise ship. Hypothetical examples are used to illustrate the operation of these two schemes.

Abstract

Despite the remarkable continual growth of the world cruise industry, studies have yet to be attempted on many revenue management problems in cruise operations. This paper suggests two schemes that can be easily applied to cruise revenue management: optimal dual pricing and passenger safety level. In optimal dual pricing, a pair of higher and lower prices is applied to cabin reservation through market segmentation. This scheme can be executed with a linear price-response function for the current unreserved cabins. A cruise line could benefit from this scheme to maximize reservation revenue while attaining full occupancy. The dual pricing scheme is also devised to produce only integer demands to suit real management practices. The life boat capacity is an additional service capacity unique to the cruise industry, catering to passengers’ safety. The concept of passenger safety level is defined and computed for any passenger life boat capacity of a cruise ship. It can be used to evaluate the passenger safety of a cruise ship in operation, as well as to determine the number of life boat seats required for a new cruise ship. Hypothetical examples are used to illustrate the operation of these two schemes.

참고문헌 (14)

  1. Biehn, N., "A Cruise Ship Is Not a Floating Hotel", Journal of Revenue and Pricing Management, 5, pp.135~142 (2006)
  2. Chiang, W. -C., "An Overview of Research and Revenue Management:Current Issues and Future Research", International Journal of Revenue Management, 1(1), pp.97~128 (2007)
  3. 조성철, "크루즈 선대의 운항일정계획을 위한 네트워크 최적화 모형", 한국항해항만학회지, 36(1), pp.51~58 (2012), 한국항해항만학회
  4. "Growth of the Cruise Line Industry" (2017)[URL]
  5. Fitzsimmons, J. A., "Service Management: Operations, Strategy, Information Technology", pp.10~ (2014), McGraw-Hill
  6. Gibson, P., "Cruise Operations Management:Hospitality Perspectives", pp.228~249 (2012), Routledge
  7. Hogg, R. V., "Introduction to Mathematical Statistics", pp.192~196 (1978), Macmillan Publishing Co., Inc
  8. Ladany, S. P., "Optimal Cruise-Liner Passenger Cabin Pricing Policy", European Journal of Operational Research, 55, pp.136~147 (1991)
  9. Lieberman, W. H., "The Oxford Handbook of Pricing Management", pp.199~216 (2012), Oxford University Press
  10. Maddah, B., "Dynamic Cruise Ship Revenue Management", European Journal of Operational Research, 207, pp.445~455 (2010)
  11. Phillips, R. L., "Pricing and Revenue Optimization", pp.38~40 (2005), Stanford University Press
  12. "How many life boats does the ship have?" (2017)[URL]
  13. Sun, X., "Marketing Research and Revenue Optimization for the Cruise Industry: A Concise Review", International Journal of Hospitality Management, 30, pp.746~755 (2011)
  14. Talluri, K. T., "The Theory and Practice of Revenue Management", pp.560~561 (2005), Springer

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