미용평생교육 학습자의 프로그램 만족도 조사
Satisfaction on Lifelong Educational Program in Beauty' Students
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The primary aim of this research is to study the student satisfaction on the beauty-related courses of the lifelong educational service. The questionaire is designed to measure the student satisfaction on the process and outcome quality of the lifelong education. The process quality characteristics studied in this research are education environment, teacher and curriculum. Employment, business establishment and voluntary activity are considered as the outcome quality characteristics. SPSS for Windows 18.0 is used for the statistical analysis of the survey data. Statistical methods such as factor analysis, one-way analysis of variance, and Duncan's multiple range test are applied. The results are as follows: The satisfaction on the education environment is lower than that on the teacher and curriculum; The satisfaction on the employment and business establishment is lower than that on the voluntary activity; The satisfaction levels of different age groups are not statistically significant. However, the fact that more than 50% of the students are thirties is meaningful for the future direction of the beauty-related courses; The student satisfaction levels on the teacher and curriculum are significantly different with respect to courses; It is shown that the output quality characteristics of lifelong education courses do not have significantly different satisfaction levels. The results presented in this research may be utilized for improving the environment and operation of local lifelong education institutions. However, it should be recognized that this research is confined to the beauty-related courses of a specific local lifelong education institute.
Abstract
The primary aim of this research is to study the student satisfaction on the beauty-related courses of the lifelong educational service. The questionaire is designed to measure the student satisfaction on the process and outcome quality of the lifelong education. The process quality characteristics studied in this research are education environment, teacher and curriculum. Employment, business establishment and voluntary activity are considered as the outcome quality characteristics. SPSS for Windows 18.0 is used for the statistical analysis of the survey data. Statistical methods such as factor analysis, one-way analysis of variance, and Duncan's multiple range test are applied. The results are as follows: The satisfaction on the education environment is lower than that on the teacher and curriculum; The satisfaction on the employment and business establishment is lower than that on the voluntary activity; The satisfaction levels of different age groups are not statistically significant. However, the fact that more than 50% of the students are thirties is meaningful for the future direction of the beauty-related courses; The student satisfaction levels on the teacher and curriculum are significantly different with respect to courses; It is shown that the output quality characteristics of lifelong education courses do not have significantly different satisfaction levels. The results presented in this research may be utilized for improving the environment and operation of local lifelong education institutions. However, it should be recognized that this research is confined to the beauty-related courses of a specific local lifelong education institute.
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