공적서비스 영역에서 청소년상담의 미래 전망에 대한 전문가 델파이 조사

Abstract

The purpose of this study was to provide a future outlook for youth counseling in the Korean public sector. The Delphi method was employed to predict the target population, method of delivery, and service systems for youth counseling as a public service. Fifty academic and field experts in youth counseling were initially requested to describe ‘the future outlook for youth counseling as a public service,’ among whom 20 experts completed the second and third Delphi survey rounds. Results have been derived from the responses of those 20 experts. ‘The management systems and strategies’ aspect of the overall outlook involved an increased demand for counseling as a public service, the need for development of services differentiated from those of private institutions, an increase in multidisciplinary expert team approaches, stimulation of localized counseling services and systems networking, growth in online and mobile communications counseling services, furtherance of short-term and online counseling experts training, specialization by local governments, establishment of voucher plans for the low-income groups, emphases on the effectiveness and liability of the counseling services. The ‘target population and contents of counseling services’ aspect of future outlook involved diversification and expansion of the target population of public youth counseling services, an increased need for specialized interventions for psychopathological problems such as depression and suicide, the need for multiple intervention methods for adolescent delinquency, internet addiction, and acute social withdrawal, advancement in counseling services for the multicultural, low-income, or underprivileged groups, a rise in the demand for universal school-based prevention programs, and an increased need for career counseling services. The implications of these findings are discussed.