국내 항공사의 ESG 경영 현황과 개선 방향에 관한 연구: 대형 항공사(FSC)와 저비용 항공사(LCC)를 중심으로
A Study on the Status and Improvement Directions of ESG Management of Domestic Airlines: Focusing on Full Service Carriers (FSC) and Low Cost Carriers (LCC)
0
조회
0
다운로드
2
인용
0
참고문헌
키워드
초록
This study was conducted to analyze the impact of environmental, social, and governance (ESG) management on domestic airline management by dividing the cases of domestic airlines into full-service carriers (FSC) and low-cost carriers (LCC). Prior to this study, literature and data on ESG management analyzed airline cases that changed due to ESG management to find the necessity and detailed management plan of airlines’ ESG management. This study examined the ESG management of FSC and LCC by analyzing and evaluating whether the current airline ESG management is appropriate. This study is meaningful in that it helps establish future research directions by enabling an objective understanding of research related to airline ESG management. In addition, it is necessary to reorganize airlines’ existing ESG management-related disclosure system and unify the disclosure channels to increase airlines’ access to ESG management.
Abstract
This study was conducted to analyze the impact of environmental, social, and governance (ESG) management on domestic airline management by dividing the cases of domestic airlines into full-service carriers (FSC) and low-cost carriers (LCC). Prior to this study, literature and data on ESG management analyzed airline cases that changed due to ESG management to find the necessity and detailed management plan of airlines’ ESG management. This study examined the ESG management of FSC and LCC by analyzing and evaluating whether the current airline ESG management is appropriate. This study is meaningful in that it helps establish future research directions by enabling an objective understanding of research related to airline ESG management. In addition, it is necessary to reorganize airlines’ existing ESG management-related disclosure system and unify the disclosure channels to increase airlines’ access to ESG management.
참고문헌 (24)
- 김문규, "저가항공사 서비스품질과 고객의 지각된 가치, 태도 및 충성도 간의 영향관계 연구", 관광산업연구, 9(2), pp.23~41 (2015), 관광산업연구소
- "대한항공 지속 가능 경영 ESG 보고서" (2022)[URL]
- 박정하, "소비자들이 인식하는 외식기업의 ESG 경영활동과 진정성, 기업평판 간의 구조 관계 연구", MICE관광연구, 23(3), pp.153~176 (2023), 한국마이스관광학회
- "아시아나항공 ESG 경영보고서"[URL]
- 유창근, "항공서비스산업의 그린이니셔티브에 대한 소비자의 지불의사 연구: NEP, 항공사 유형 및 그린이미지를 중심으로", 관광연구저널, 31(9), pp.137~150 (2017), 한국관광연구학회[DOI]
- 유창근, "친환경 행동과 연관된 국내 FSC와 LCC의 수요 결정 분석", 관광연구저널, 35(2), pp.133~145 (2021), 한국관광연구학회[DOI]
- 장명근, "저가항공사 광고속성이 승객들의 항공사 위험지각과 재이용의도에 미치는 영향", MICE관광연구, 21(2), pp.109~122 (2021), 한국마이스관광학회
- 장여진, "저가항공사 직무만족의 결정요인에 관한 연구", MICE관광연구, 23(3), pp.7~20 (2023), 한국마이스관광학회
- 정효선, "패밀리 레스토랑의 사회적 책임 활동이 기업 이미지, 기업 선호도, 재방문 의도에 미치는 영향에 관한 연구 - 서울 지역 대학생을 중심으로 -", Culinary Science & Hospitality Research, 14(2), pp.138~152 (2008), (사)한국조리학회[DOI]
- "제주항공 ESG 경영"[URL]
- "진에어 ESG"[URL]
- 한국표준협회 ESG 표준센터, "ESG 경영·평가 대응을 위한 ISO·IEC 국제표준100選가이드", ~ (2021)
- "업무영역. ESG평가" (2022), 한국ESG기준원[URL]
- "ESG경영" (2022)[URL]
- "Click ESG" (2022)[URL]
- "사업영역, ESG평가"[URL]
- "ESG소개, 소비자의 변화" (2022)[URL]
- Belobaba, P., "The global airline industry" (2015), John Wiley & Sons
- Brown, T. J., "The company and the product : Corporate associations and consumer product responses", Journal of marketing, 61(1), pp.68~84 (1997)
- Folkes, V. S., "Effects of information about firms’ ethical and unethical actions on consumers’ attitudes", Journal of consumer psychology, 8(3), pp.243~259 (1999)
- Forgas, S., "Antecedents of airline passenger loyalty : Low-cost versus traditional airlines", Journal of Air Transport Management, 16(4), pp.229~233 (2010)
- "IMF" (2022)[URL]
- Koklic, M. K., "An investigation of customer satisfaction with low-cost and full-service airline companies", Journal of Business Research, 80, pp.188~196 (2017)
- O’Connell, J. F., "Passengers’ perceptions of low cost airlines and full service carriers : A case study involving Ryanair, Aer Lingus, Air Asia and Malaysia Airlines", Journal of air transport management, 11(4), pp.259~272 (2005)