호텔조직구성원의 학습민첩성, 지식공유, 혁신행동의 관계 연구

Abstract

This study empirically examines learning agility among employees of five-star hotels in South Korea. Theoretically, the study contributes to expanding the academic discourse on learning agility within the domestic hotel industry. Practically, it aims to provide valuable human resource management insights to assist hotel employees in developing and enhancing learning agility. Data collection was conducted using a convenience sampling method targeting employees of five-star chain hotels in Busan from February 3 to February 17, 2025, with a total of 241 valid responses utilized for the final analysis. The key findings of the study are as follows. First, learning agility among hotel employees was found to have a significant positive impact on knowledge sharing and innovative behavior. Second, knowledge sharing among hotel employees was found to have a significant positive impact on innovative behavior. These findings suggest that learning agility plays a crucial role in facilitating knowledge exchange and fostering innovation within hotel organizations. Therefore, it is imperative for hotel enterprises to establish systematic training programs and cultivate an organizational culture that reinforces and enhances employees' learning agility.