간호사의 서면 인수인계 오류 경험, 오류 원인이 인수인계 평가에 미치는 영향
Associated factor of Nurses' Written Handover Error Experiences and Error Causes on Handover Evaluation
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Purpose: This study aimed to assess nurses’experiences with written handover errors, identify the causes of these errors, and evaluate handover quality. Additionally, it examined the factors associated withwritten handover errors and their causes in relation to handover evaluation. Methods: A cross-sectional study was conducted with 215 nurses fromtwo hospitals that utilize written handovers. Data collection was conducted from March 9 to March 28, 2023. Descriptive statistics, t-test, Mann-Whitney U tests, ANOVA, Pearson's correlation coefficient and hierarchical regression analysis were conducted utilizing SPSS 27.0. Results: The mean score of written handover error experience was 1.75±0.30, for error causes was 2.75±0.51, and for handover evaluation was 4.41±0.54. Written handover evaluation was negatively correlatedwith error experience (r=-.312, p<.001), and error causes (r=-.437, p<.001). Factors influencing handover evaluation included handover satisfaction levels of ‘satisfied’(β=.27, p=.001), and ‘moderate’(β=.19, p=.020), aswellas error causes (β=-.31, p<.001). Conclusion: Improving written handover evaluation requires strategies to enhance handover satisfaction and minimize error causes. Developing effective training programs for nurses engaged in written handovers, and addressing factors such as satisfaction and error causes are essential for improving handover quality .
Abstract
Purpose: This study aimed to assess nurses’experiences with written handover errors, identify the causes of these errors, and evaluate handover quality. Additionally, it examined the factors associated withwritten handover errors and their causes in relation to handover evaluation. Methods: A cross-sectional study was conducted with 215 nurses fromtwo hospitals that utilize written handovers. Data collection was conducted from March 9 to March 28, 2023. Descriptive statistics, t-test, Mann-Whitney U tests, ANOVA, Pearson's correlation coefficient and hierarchical regression analysis were conducted utilizing SPSS 27.0. Results: The mean score of written handover error experience was 1.75±0.30, for error causes was 2.75±0.51, and for handover evaluation was 4.41±0.54. Written handover evaluation was negatively correlatedwith error experience (r=-.312, p<.001), and error causes (r=-.437, p<.001). Factors influencing handover evaluation included handover satisfaction levels of ‘satisfied’(β=.27, p=.001), and ‘moderate’(β=.19, p=.020), aswellas error causes (β=-.31, p<.001). Conclusion: Improving written handover evaluation requires strategies to enhance handover satisfaction and minimize error causes. Developing effective training programs for nurses engaged in written handovers, and addressing factors such as satisfaction and error causes are essential for improving handover quality .