공공조직 조직구성원의 업무 간 네트워크 위치, 조직역량요인, 그리고 업무처리시간: 직무분석의 관점에서
Network location, organizational competence factor, and job processing period
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초록
‘조직구성원이 다양한 부서와 교류하는 것이 직무수행에 도움이 될 수 있는가?’라는 의문에답하고자 업무처리시간과 조직구성원의 업무 네트워크와의 관계성을 확인하였다. 특정 구성원에게 집중된 업무량은 직무의 복잡성을 높여 업무처리의 시간을 늘릴 수 있다. 관점과 협업에대한 다양한 관계성 향상은 직무역량을 향상시켜 업무처리시간을 변화시킨다는 가설에 대한 검증을 진행하였다. 분석결과, 우선 개인이 조직 업무 네트워크의 중심성이 높아질 때 개인의 ‘분장사무’와의 관련성을기초로 개인의 업무과중으로 인해 업무처리시간을 지연시킬 수 있다는 가설을 지지하였다. 둘째, 개인의 조직 업무 네트워크 중심성이 높아질 때 부서 간 관련성이 높은 ‘분장외사무’의 경우 업무처리시간이 감소될 수 있다는 가설 역시 지지되었다. 다음으로, 조직내부역량 6box 요인의 직무성과효과를 확인하지 못하였다는 점이다. 6box 요인은 조직진단의 기초가 되고 있으며, 현재 정부조직진단 매뉴얼로 활용되고 있기에 지속적인 검토가 이루어질 필요가 있다.
Abstract
The purpose of this study is to examine the relationship between job processing period and organizational members' job networks. It's to answer the question whether the exchange of various organizational members is helpful for job performance. The focus of the workload concentrated on specific members is to increase the complexity of the job and increase the time for job processing, and to improve the various relationships with the collaboration, it was confirmed that the competition hypothesis. As a result, the hypothesis that the job processing time is lowered by understanding the goals and characteristics in the organization is confirmed by confirming that the working hours and the job processing time are increased as the organization is located at the center of the organization work network. In this study, it was interpreted that the fatigue of the employees due to overlapping and overlapping had a negative effect on the processing of personal duties. Second, we did not confirm the job performance effect of the 6box factor. The 6box factor is the basis of the organization diagnosis and it is used as the government organization diagnosis manual, so it needs to be continuously reviewed.
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