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사회적 네트워크의 특성이 직무성과와 협력행동에 미치는 영향에 관한 연구

A Study On Characteristics Of Social Network Affecting Job Performance And Cooperation

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주제분류경영학

초록

조직 구성원들은 자신의 가치와 조직의 성과를 높이기 위해 인적자본의 향상을 위한 노력뿐만 아니라 사회적 자본의 확충을 위해서 많은 노력을 하고 있는 추세이다. 이에 따라 본 연구의 목적은 조직 구성원 개인의 사회적네트워크가 성과에 어떠한 영향을 미치는 가에 대하여 검증하는 것이다. 본 연구에서 독립변수로 개인의 사회적 네트워크 특성을, 결과변수로 직무성과와 네트워크에의 협력의도로 설정하여 검증하였다. 또한 개인의 사회적네트워크에 있어 네트워크에 대한 인지기억의 정도에 따라 그 성과가 조절될 것으로 보여 조절효과를 파악하였다. 본 연구에서 사회적 네트워크가 개인성과에 미치는 영향을 분석한 결과 사회적 네트워크의 특성 중 크기, 강도, 지위가 협력행동에 긍정적인 영향을 미치는 것으로 나타났으며 직무성과에는 크기와 강도만 유의미한 영향을 미치는 것으로 나타났다. 그리고 인지기억의 조절효과는 강도, 지위에서 유의한 조절효과를 나타낸 것으로 분석되었다.

Abstract

In these days, social network has interested and has people's life, as it has been the formation of the core of social capital of the company. Social network of employees giving advantages on achieving job performance has been generally accepted and individual memory of network perception is very important for employee to use their network but few attention has been given to the point so far. Therefore, the purpose of this study is as follows. First, to study whether the characteristics of social network such as size, range, and strength may affect on the job performance and cooperation. Second, to investigate whether the individual memory of network perception may moderate between characteristics of social network and performance(ie. job performance and cooperation). To achieve the purpose of the research, 423 data were collected companies located in Pusan and KyeongNam. In order to test the hypotheses, 377 samples were analyzed with multiple regression analysis. Research findings can be summarized as follows:First, intimacy network's size and status had effects on cooperation and intimacy network's size and strangth, a had effects on job performance. Third, there are some factors that moderate the relationship between social network and job performance and cooperation

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