위기관리시스템의 조직화된 무질서의 원인에 관한 연구: 구제역 재난 사례를 중심으로
Causes and Patterns of the Organized Disorganization in Crisis Management: The Case of Foot-and-Mouth Disease in South Korea
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This paper tries to describe an outbreak of Foot-and-Mouth Disease during four months since November 2010. The purpose of this study is to explore the behavior of organizations in government and to search for the patterns of organized-disorganization in the process of crisis management during the outbreak of FMD. Since cooperation among related organizations can be more important to control and overcome the crisis, we have to focus on a structure of communication among them. The result of analysis shows that confusion and avoidance in government agencies under the crisis have caused administrative delay in the process of inspection and quarantine and as the results, the crisis has grown worse. As these behavioral patterns among agencies of central and local governments have been accumulated, they failed to stop diffusion of FMD. Especially, it highlights the role of control tower in crisis management. Even though the control tower for FMD in the central government has to balance different opinions among the agencies and to attract various solutions from them, there was disorganization such as policy confusion and avoidance of accountability. This study thus suggests that president-centered national crisis management system to enhance coordination and cooperation among government agencies in dealing with emergency situation.
Abstract
This paper tries to describe an outbreak of Foot-and-Mouth Disease during four months since November 2010. The purpose of this study is to explore the behavior of organizations in government and to search for the patterns of organized-disorganization in the process of crisis management during the outbreak of FMD. Since cooperation among related organizations can be more important to control and overcome the crisis, we have to focus on a structure of communication among them. The result of analysis shows that confusion and avoidance in government agencies under the crisis have caused administrative delay in the process of inspection and quarantine and as the results, the crisis has grown worse. As these behavioral patterns among agencies of central and local governments have been accumulated, they failed to stop diffusion of FMD. Especially, it highlights the role of control tower in crisis management. Even though the control tower for FMD in the central government has to balance different opinions among the agencies and to attract various solutions from them, there was disorganization such as policy confusion and avoidance of accountability. This study thus suggests that president-centered national crisis management system to enhance coordination and cooperation among government agencies in dealing with emergency situation.
참고문헌 (52)
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