Development and Usability Evaluation of COVID-Iran: A Mobile Application for Mitigating COVID-19 Misinformation
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Objectives: The spread of misinformation through the internet can lead to dangerous behavioral changes and erode trust inreliable sources, especially during public health crises like coronavirus disease 2019 (COVID-19). To combat this issue, innovativestrategies that leverage information technology are essential. This study focused on developing and evaluating a mobileapplication (app), COVID-Iran, aimed at countering COVID-19 misinformation by delivering accurate, reliable, and credibleinformation. Methods: The development of the app involved a multi-step, user-centered approach that integrated qualitativeexpert consultations with quantitative survey research to pinpoint and validate key features. The app was initially prototypedusing Enterprise Architect software and subsequently developed using Android Studio and MySQL. We conducted a usabilityevaluation using the System Usability Scale (SUS), where participants engaged in various tasks related to information seeking,self-assessment, and health management. Data were analyzed using descriptive statistics in SPSS version 19. Results:The findings revealed a high usability level (SUS score of 81.35), with participants reporting ease of use and learnability. Theapp effectively countered misinformation by providing access to trusted sources and evidence-based counterarguments. User feedback emphasized the app’s strengths in clarity, accuracy, trustworthiness, and its comprehensive approach. Plans forfuture improvements include the integration of artificial intelligence to deliver personalized content. Conclusions: Despitelimitations such as the small sample size and potential self-selection bias, this study highlights the significant potential ofmHealth apps to provide reliable health information and combat misinformation.
Abstract
Objectives: The spread of misinformation through the internet can lead to dangerous behavioral changes and erode trust inreliable sources, especially during public health crises like coronavirus disease 2019 (COVID-19). To combat this issue, innovativestrategies that leverage information technology are essential. This study focused on developing and evaluating a mobileapplication (app), COVID-Iran, aimed at countering COVID-19 misinformation by delivering accurate, reliable, and credibleinformation. Methods: The development of the app involved a multi-step, user-centered approach that integrated qualitativeexpert consultations with quantitative survey research to pinpoint and validate key features. The app was initially prototypedusing Enterprise Architect software and subsequently developed using Android Studio and MySQL. We conducted a usabilityevaluation using the System Usability Scale (SUS), where participants engaged in various tasks related to information seeking,self-assessment, and health management. Data were analyzed using descriptive statistics in SPSS version 19. Results:The findings revealed a high usability level (SUS score of 81.35), with participants reporting ease of use and learnability. Theapp effectively countered misinformation by providing access to trusted sources and evidence-based counterarguments. User feedback emphasized the app’s strengths in clarity, accuracy, trustworthiness, and its comprehensive approach. Plans forfuture improvements include the integration of artificial intelligence to deliver personalized content. Conclusions: Despitelimitations such as the small sample size and potential self-selection bias, this study highlights the significant potential ofmHealth apps to provide reliable health information and combat misinformation.
참고문헌 (27)
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