User Interface Design and Usability Evaluation of a Mental Health Mobile Application for Healthcare Workers: A Nursing Informatics Perspective
2
조회
0
다운로드
0
인용
0
참고문헌
키워드
초록
Objectives: The critical need for accessible mental health support for healthcare workers during pandemics underscores the importance of tailored interventions. This study aimed to derive user interface (UI) design elements and evaluate the usability of a mobile mental health application specifically crafted for healthcare professionals, focusing on nursing informatics. Methods: The mental healing app (mHealing app) interfaces were developed, empha- sizing UI design elements derived from user requirements and guided by principles of nursing informatics. Usability was assessed using the Health Infor- mation Technology Usability Evaluation Scale (Health-ITUES). Results: Six nurses, including one specializing in nursing informatics, participated in both UI design derivation and usability pilot test, providing valuable insights from a nursing informatics perspective. The mHealing app offers personalized content delivery and facilitates connections to counselors based on users’ mental health states, supported by a self-diagnosis tool. The UI design priori- tizes user-centered features and intuitive navigation, addressing healthcare workers’ unique challenges during pandemics. In the usability pilot test, the app scored high in impact, perceived usefulness, and ease of use, according to Health-ITUES. Conclusions: The mHealing app, developed with a focus on UI design elements informed by nursing informatics principles, effectively addresses the mental health care needs of healthcare workers during pan- demics, particularly COVID-19. Engaging six nurses in usability pilot test, including one specializing in nursing informatics, the app demonstrates a user- centered approach and intuitive UI, promising a meaningful impact in clinical settings.
Abstract
Objectives: The critical need for accessible mental health support for healthcare workers during pandemics underscores the importance of tailored interventions. This study aimed to derive user interface (UI) design elements and evaluate the usability of a mobile mental health application specifically crafted for healthcare professionals, focusing on nursing informatics. Methods: The mental healing app (mHealing app) interfaces were developed, empha- sizing UI design elements derived from user requirements and guided by principles of nursing informatics. Usability was assessed using the Health Infor- mation Technology Usability Evaluation Scale (Health-ITUES). Results: Six nurses, including one specializing in nursing informatics, participated in both UI design derivation and usability pilot test, providing valuable insights from a nursing informatics perspective. The mHealing app offers personalized content delivery and facilitates connections to counselors based on users’ mental health states, supported by a self-diagnosis tool. The UI design priori- tizes user-centered features and intuitive navigation, addressing healthcare workers’ unique challenges during pandemics. In the usability pilot test, the app scored high in impact, perceived usefulness, and ease of use, according to Health-ITUES. Conclusions: The mHealing app, developed with a focus on UI design elements informed by nursing informatics principles, effectively addresses the mental health care needs of healthcare workers during pan- demics, particularly COVID-19. Engaging six nurses in usability pilot test, including one specializing in nursing informatics, the app demonstrates a user- centered approach and intuitive UI, promising a meaningful impact in clinical settings.
참고문헌 (37)
- Lim JH, "Infectious disease that has coexisted with mankind", HIRA ISSUE, 12, pp.1~7 (2020)
- Kim NS, "Coronavirus infectious disease-19 status and tasks", Health Welf Issue Focus, 373, pp.1~13 (2020)
- "Still not enough face masks to go around" (2020)[URL]
- Carmassi C, "PTSD symptoms in healthcare workers facing the three coronavirus outbreaks : What can we expect after the COVID-19 pandemic", Psychiatry Res, 292, pp.113312~ (2020)[DOI]
- Zhang Y, "Factors influencing mental health of medical workers during the COVID-19 outbreak", Front Public Health, 8, pp.491~ (2020)[DOI]
- "“Please let me out” COVID-19 patients yelling... Healthcare workers crying" (2020)[URL]
- "The courage of compassion: Supporting nurses and midwives to deliver high-quality care"[URL]
- Anderson H, "The well-being of nurses working in general practice during the COVID-19 pandemic : A qualitative study(The GenCo Study)", J Adv Nurs, 80(4), pp.1574~1591 (2024)[DOI]
- Shreffler J, "The impact of COVID-19 on healthcare worker wellness : A scoping review", West J Emerg Med, 21(5), pp.1059~1066 (2020)[DOI]
- Kang L, "The mental health of medical workers in Wuhan, China dealing with the 2019 novel coronavirus", Lancet Psychiatry, 7(3), pp.e14~ (2020)[DOI]
- "Number of mHealth apps available in the Google Play Store from 1st quarter 2015 to 3rd quarter 2022" (2022)[URL]
- Zhong S, "The usability, feasibility, acceptability, and efficacy of digital mental health services in the COVID-19 pandemic : Scoping review, systematic review, and metaanalysis", JMIR Public Health Surveill, 9, pp.e43730~ (2023)[DOI]
- Torous J, "Digital mental health and COVID-19 : Using technology today to accelerate the curve on access and quality tomorrow", JMIR Ment Health, 7(3), pp.e18848~ (2020)[DOI]
- Moore C, "The use of mHealth apps to improve hospital nurses’ mental health and well-being : A systematic review", Worldviews Evid Based Nurs, 21(2), pp.110~119 (2024)[DOI]
- Bonet-Olivencia S, "User-centered design of a diabetes self-management tool for underserved populations", J Diabetes Sci Technol, 18(1), pp.22~29 (2024)[DOI]
- Griffin L, "Creating an mHealth app for colorectal cancer screening : User-centered design approach", JMIR Hum Factors, 6(2), pp.e12700~ (2019)[DOI]
- Lee J, "Method of app selection for healthcare providers based on consumer needs", Comput Inform Nurs, 36(1), pp.45~54 (2018)[DOI]
- Lee J, "Validation and usability study of the framework for a user needs-centered mHealth app selection", Int J Med Inform, 167, pp.104877~ (2022)[DOI]
- Lee J, "Can menstrual health apps selected based on users’ needs change health-related factors? A double-blind randomized controlled trial", J Am Med Inform Assoc, 26(7), pp.655~666 (2019)[DOI]
- Lee J, "Application design for child obesity management based on users’ preferences and needs", West J Nurs Res, 42(5), pp.356~364 (2020)[DOI]
- Ha S, "Digital health equity and tailored health care service for people with disability : User-centered design and usability study", J Med Internet Res, 25, pp.e50029~ (2023)[DOI]
- Rosciano A, "The effectiveness of mind mapping as an active learning strategy among associate degree nursing students", Teach Learn Nurs, 10(2), pp.93~99 (2015)[DOI]
- Burke JG, "An introduction to concept mapping as a participatory public health research method", Qual Health Res, 15(10), pp.1392~1410 (2005)[DOI]
- Holden RJ, "Know thy eHealth user : Development of biopsychosocial personas from a study of older adults with heart failure", Int J Med Inform, 108, pp.158~167 (2017)[DOI]
- Ensmenger N, "The multiple meanings of a flowchart", Inf Cult, 51(3), pp.321~351 (2016)[DOI]
- Yen PY, "Examining construct and predictive validity of the Health-IT Usability Evaluation Scale : Confirmatory factor analysis and structural equation modeling results", J Am Med Inform Assoc, 21(e2), pp.e241~e248 (2014)[DOI]
- Schnall R, "Health Information Technology Usability Evaluation Scale(Health-ITUES)for usability assessment of mobile health technology : Validation study", JMIR Mhealth Uhealth, 6(1), pp.e4~ (2018)[DOI]
- Kim MJ, "The development of the stress measurement tool for staff nurses working in the hospital", J Nurs Acad Soc, 14(2), pp.28~37 (1984)[DOI]
- Chang SJ, "Developing an Occupational Stress Scale for Korean Employees(KOSS)", Korean J Occup Environ Med, 17(4), pp.297~317 (2005)
- Park YS, "Literature review of studies on South Korean nurses’depressive symptoms", Korean J Occup Health Nurs, 28(3), pp.125~137 (2019)[DOI]
- Kim YS, "The comparison study of nurses’ exhaustion and depression, anxiety, ADHD, and impulsivity", Stress, 27(1), pp.17~22 (2019)[DOI]
- Park MR, "Development of a nursing competence measurement scale according to nurse`s clinical ladder in general wards", J Korean Acad Nurs Adm, 20(3), pp.257~271 (2014)[DOI]
- Woo KA, "Burnout among nurses in COVID-19 designated units compared with those in general units caring for both COVID-19 and Non-COVID-19 patients", J Korean Acad Nurs Adm, 29(4), pp.374~384 (2023)[DOI]
- Zabin LM, "The relationship between job stress and patient safety culture among nurses : A systematic review", BMC Nurs, 22(1), pp.39~ (2023)[DOI]
- Kakemam E, "Burnout and its relationship to self-reported quality of patient care and adverse events during COVID-19 : A cross-sectional online survey among nurses", J Nurs Manag, 29(7), pp.1974~1982 (2023)[DOI]
- Akbar S, "Safety concerns with consumer-facing mobile health applications and their consequences : A scoping review", J Am Med Inform Assoc, 27(2), pp.330~340 (2020)[DOI]
- Lee JE, "Impact of the COVID-19 pandemic on infection control nurses : A path analysis of job stress, burnout, and turnover intention", Am J Infect Control, 52(6), pp.683~687 (2024)[DOI]
