일회성 소비재의 구독서비스 이용의도에 영향을 미치는 요인에 관한 연구: 행동추론이론을 중심으로
Factors influencing online subscription for disposable consumer goods: A Behavioral Reasoning Theory Perspective
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초록
최근 글로벌 경제 트렌드로 비대면 온라인 쇼핑의 성장과 함께 구독경제도 급속히 확산되고 있다. 본 연구는 일회성 소비재의 구독서비스 이용의도에 미치는 영향을 행동추론이론을 통해 검증하고자 하였다. 이를 위해 소비자 344명의 설문 응답을 수집하여 실증분석을 하였다. 분석 결과 첫째, 변화 개방성 가치는 일회성 소비재 구독서비스의 수용이유, 비수용이유 및 태도에 유의한 정(+)의 영향을 미치는 것으로 확인되었다. 둘째, 수용이유는 태도와 구독 의도에 유의한 정(+)의 영향을 미치는 것으로 확인되었다. 셋째, 비수용이유는 태도에는 유의한 부(-)의 영향을 미치고, 구독 의도에는 미치는 영향이 유의하지 않은 것으로 확인되었다. 넷째, 태도는 구독 이용의도에 유의한 정(+)의 영향을 미치는 것으로 확인되었다. 다섯째, 수용이유 및 비수용이유 중 가격의식과 품질 장벽의 영향력이 가장 큰 것으로 나타났다. 이러한 연구결과는 일회성 소비재 구독서비스 업체의 전략 운영에 기여할 수 있을 것으로 기대되며, 추후 다양한 구독서비스에 적용 및 변수 추가를 통해 연구결과를 보다 일반화하고 실무적인 활용도를 높일 수 있을 것이다.
Abstract
As a recent global economic trend, the subscription economy is rapidly expanding along with the growth of non-face-to-face online shopping. This study tried to verify the factors influencing online subscription for disposable consumer goods through behavioral reasoning theory. 344 questionnaire responses were collected through a survey in Korea and empirical analysis was performed. As a result of the analysis, value of openness was found to have a positive effect on attitude, reason for adoption and reason against adoption. Reason for adoption showed a positive effect on attitude and adoption intention. Reason against adoption showed a negative effect on attitude but it has no impact on adoption intention. Attitude showed a positive effect on adoption intention. Finally price consciousness and quality barrier was found to the most important factors of reason for adoption and reason against adoption respectively. The results of this study can contribute to subscription companies establishing their marketing strategies. Future research can be conducted with various subscription products and additional variables.
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