본문 바로가기
KERD
논문KCI 등재

적극적인 시장 및 고객 지식 습득을 위한 기업내부 환경에 관한 연구

A Study on Internal Environment of an Organization for an Effective Market and Customer Knowledge Acquirement

0

조회

0

다운로드

5

인용

0

참고문헌

키워드

주제분류경영학

초록

The knowledge of market and customer is widely accepted as one of the key information for the success of the business. To acquire market and customer knowledge, managers need to understand internal environment of their organization. Using data from Korean trading firms, this research aims to determine the internal environment of an organization enabling an effective acquirement of market and customer knowledge.

Abstract

The knowledge of market and customer is widely accepted as one of the key information for the success of the business. To acquire market and customer knowledge, managers need to understand internal environment of their organization. Using data from Korean trading firms, this research aims to determine the internal environment of an organization enabling an effective acquirement of market and customer knowledge.

참고문헌 (20)

  1. "조선일보, 아이폰앱 개발업체 CEO들이 본 아이폰 성공비결, 신문기사", ~ (2010)
  2. Brock, D. M., "What if planning were really strategic? Exploring the strategy-planning relationship in multinationals", International Business Review, 12(5), pp.543~561 (2003)
  3. Cadogan, J. W., "Export Market-oriented Activities: Their Antecedents and Performance Consequences", Journal of International Business Studies, 33(3), pp.615~626 (2002)
  4. Chau, P. Y. K., "An Empirical Assessment of a Modified Technology Acceptance Model", Journal of MIS, 13(2), pp.185~204 (1996)
  5. Day, G. S., "The Market Driven Organization" (1999), The Free Press
  6. Deshpande, R., "Corporate Culture, Customer Orientation, and Innovativeness in Japan Firm : A Quadrad Analysis", Journal of Marketing, 57, pp.23~57 (1993)
  7. Eli, J., "Firm Market Orientation and Salesperson Customer Orientation : Interpersonal and Intrapersonal Influences on Customer Service and Retention in Business-tobusiness Buyer-seller Relationships", Journal of Business Research, 53, pp.323~340 (2003)
  8. Greenley, G. E., "External Moderators of Associations Among Stakeholder Orientations and Company Performance", International Journal of Research in Management Review, 15(3), pp.748~799 (1998)
  9. Gupta, A. K., "Improving RandD", Marketing Relations in Technology-Based Companies : Marketing's Perspective, 1991, pp.7, 25~45
  10. Hair, J. F. J., "Multivariate Data Analysis with Readings" (1998), Prentice Hall
  11. Hartline, M. D., "Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees", Journal of Marketing, 64(2), pp.35~50 (2000)
  12. Homburg, C., "A Multiple-Layer Model of Market-Oriented Organizational Culture : Measurement Issues and Performance Outcomes", Journal of Marketing Research, 37, pp.449~462 (2000)
  13. Janice, M. P., "Cooperation, Coordination, and Specific Assets in Inter-organizational Relationship", Journal of Marketing Management, 23(7), pp.797~814 (2007)
  14. Jaworski, B. J., "Market Orientation : Antecedents and Consequences", Journal of Marketing, 57(3), pp.53~70 (1993)
  15. Jaworski, B. J., "Market Orientation : The Construct", Research Proposition, and Managerial Implications Journal of Marketing, 54(2), pp.1~18 (1990)
  16. Lings, I. N., "Measuring Internal Market Orientation", Journal of Service Research, 7(3), pp.290~305 (2005)
  17. Lumpkin, G. T., "Clarifying the Entrepreneurial Orientation Construct and Linking It to Performance", The Academy of Management Review, 21(1), pp.135~38 (1996)
  18. Narver, J. C., "The Effect of a Market Orientation on Business Profitability", Journal of Marketing, 54(4), pp.20~35 (1990)
  19. Oviatt, B. M., "International Entrepreneurship:The Intersection of Two Research Paths", Academy of Management Journal, 43(5), pp.902~906 (2000)
  20. Workman, J. P., "Marketing's Limited Role in New Product Development in One Computer Systems Firm", Journal of Marketing Research, 30, pp.405~421 (1993)

관련 논문AI추천

이 간행물의 다른 논문 (9건)