본문 바로가기
KERD
논문KCI 등재

지식경영활동이 경영성과에 미치는 영향에 관한 연구 : 부산시 선도기업을 대상으로

A Study on the Influence of Knowledge Management Activity Affecting Management Performance : Based on the Leading Corporation in Busan

전진환
한국지식경영학회 (The Knowledge Management Society of Korea)|2010.06|지식경영연구 (Knowledge Management Research)|제11권 제2호|pp. 37-56|DOI 10.15813/kmr.2010.11.2.003

2

조회

0

다운로드

20

인용

0

참고문헌

키워드

Management PerformanceKnowledge ManagementKnowledge CreationKnowledge ShareLeading Corporation
주제분류경영학

초록

Nowadays many companies expect to apply knowledge management mechanism for the explicit business performance improvement. Because peoples who employees are the understanding of knowledge contribution in the organization should try to achieve goal through the effective knowledge management activities. The purpose of this study is to examine the effect of major factors to support the performance of knowledge management in the company by using structural equation modeling. From the empirical result of this study with 485 leading corporation in Busan, we came to know that the infrastructure of knowledge management has influence on knowledge sharing and creating mechanism related to knowledge management activities. And, the knowledge management activities has positive influence on internal and external customer’ satisfaction, and firm’s social responsibility.

Abstract

Nowadays many companies expect to apply knowledge management mechanism for the explicit business performance improvement. Because peoples who employees are the understanding of knowledge contribution in the organization should try to achieve goal through the effective knowledge management activities. The purpose of this study is to examine the effect of major factors to support the performance of knowledge management in the company by using structural equation modeling. From the empirical result of this study with 485 leading corporation in Busan, we came to know that the infrastructure of knowledge management has influence on knowledge sharing and creating mechanism related to knowledge management activities. And, the knowledge management activities has positive influence on internal and external customer’ satisfaction, and firm’s social responsibility.

참고문헌 (46)

  1. 김선아, "조직지식 창출 프로세스에 관한 탐색적 연구", 지식경영연구, 1(1), pp.91~107 (2000)
  2. 김효근, "조직의 지식경영 준비도(Readiness) 측정도구 개발에 관한 연구", 지식경영연구, 2(1), pp.45~63 (2001)
  3. 김효근, "조직 구성원의 지식기여에 대한 평가 및 보상이 지식기여도에 미치는 영향에 관한 탐색적 연구 -컨설팅 산업의 사례를 중심으로-", 지식경영연구, 3(1), pp.75~91 (2002)
  4. 민재형, "지식경영의 역량, 활동, 성과에 관한 실증연구", 고객만족경영연구, 6(1), pp.123~156 (2004), 한국고객만족경영학회
  5. 송상호, "중소기업에서 지식경영 결정요인이 경영성과에 미치는 영향에 관한 실증적 연구", 지식경영연구, 6(2), pp.47~66 (2005), 한국지식경영학회
  6. 서도원, "지식경영의 성공요인에 관한 실증적 연구:기업규모 및 업종별 비교를 중심으로", 지식경영연구, 7(2), pp.69~96 (2006), 한국지식경영학회
  7. 신선진, "지식관리시스템에서의 지식공유에 대한 영향요인과 성과 간의 구조적 관계에 관한 연구", 지식경영연구, 9(2), pp.87~107 (2008), 한국지식경영학회
  8. 이건창, "기업내 개인차원에서의 지식순환 과정과 지식경영 효율성간의 관계에관한 연구", 지식경영연구, 3(2), pp.31~48 (2002)
  9. 이정호, "지식활동이 조직성과에 미치는 영향에 관한 연구: 지식창출 활동과 지식공유 활동을 중심으로", 지식경영연구, 7(1), pp.13~30 (2006), 한국지식경영학회
  10. Agarwal, R., "Time Flies When You're having Fun : Cognitive Absorption and Beliefs about Information Technology Usage", MIS Quarterly, 24(4), pp.665~694 (2000)
  11. Ahuja, M. K., "Moving Beyond Intentions and toward the Theory of Trying : Effects of Work Environment and Gender on PostAdoption Information Technology Use", MIS Quarterly, 29(3), pp.427~459 (2005)
  12. Alavi, M., "An Empirical Examination of the Influence of Organizational Culture on Knowledge Management Practices", Journal of Management Information Systems, 22(3), pp.191~224 (2005)
  13. Awad, E. M., "Knowledge Management" (2004), Prentice Hall
  14. Barclay, D., "The Partial Least Squares(PLS) Approach to Casual Modeling", Technology Studies, 2(2), pp.285~309 (1995)
  15. Bock, G. W., "Behavioral Intention Formation in Knowledge Sharing : Examining the Roles of Extrinsic Motivators, Social‐Psychological Forces, and Organizational Climate", MIS Quarterly, 29(1), pp.87~111 (2005)
  16. Chau, P. Y. K., "On the Use of Construct Reliability in MIS Research : A Meta Analysis", Information and Management, 35(4), pp.217~228 (1999)
  17. Chin, W. W., "The Partial Least Squares Approach to Structural Equation Modeling. in: Modern Methods for Business Research", pp.295~336 (1998), Lawrence Erlbaum Associates
  18. Chin, W. W., "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects : Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion", Adoption Study, 2003, pp.14(2), 189~217
  19. Davenport, T. H., "Improving Knowledge Work Processes", Sloan Management Review, 37(4), pp.53~65 (1996)
  20. Dowling, G. R., "Corporate Reputations : Should You Compete on Yours?", California Management Revi, 46(3), pp.19~36 (2004)
  21. Fornell, C., "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error", Journal of Marketing Research, 18(1), pp.39~50 (1981)
  22. Fornell, C., "Two Structural Equation Models : LISREL and PLS Applied to Consumer Exit-Voice Theory", Journal of Marketing Research, 19(4), pp.440~452 (1982)
  23. Garver, M. S., "Logistics Research Methods: Employing Structural Equation Modeling to Test for Construct Validity", Journal of Business Logistics, 20(1), pp.33~57 (1999)
  24. Gefen, D., "Structural Equation Modeling and Regression : Guidelines for Research Practice", Communications of the Association for Information Systems, 4(7), pp.1~77 (2000)
  25. Gold, A., "Knowledge Management : An Organizational Capabilities Perspectives", Journal of Management Information Systems, 18(1), pp.185~214 (2001)
  26. Grant, R. M., "Toward a Knowledge-based Theory of the Firm", Strategic Management Journal, 17, pp.109~122 (1996)
  27. Howel, J. M., "Champions of technological innovation", Administrative Science Quarterly, 35(2), pp.317~341 (1990)
  28. Kaplan, R. S., "The Balanced Socorecard-Measures that Drive Performance", Harvard Business Review, 70(1), pp.71~79 (1992)
  29. Keil, M., "A Cross‐Cultural Study on Escalation of Commitment Behavior in Software Projects", MIS Quarterly, 24(2), pp.299~325 (2000)
  30. Kogut, B., "Knowledge of the Firm, Combinative Capabilities and the Replication of Technology", Organization Science, 3(3), pp.383~397 (1992)
  31. Mohr, L. A., "The Effects of Corporate Social Responsibility and Price on Consumer Responses", Journal of Consumer Affairs, 39(1), pp.121~147 (2005)
  32. Nelson, K. M., "The Contribution of Shared Knowledge to IS Group Performance", MIS Quarterly, 24(4), pp.409~429 (1996)
  33. Nonaka, I., "A Dynamic Theory of Organizational Knowledge Creation", Organization Science, 5(1), pp.14~37 (1994)
  34. Nonaka, I., "The Concept of “Ba” : Building a Foundation for Knowledge Creation", California Management Review, 40(3), pp.40~54 (1998)
  35. Nonaka, I., "The Knowledge-Creating Company", pp.167~169 (1995), Oxford University Press
  36. O'Dell, C. A., "Current Review of Knowledge Management Best Practice", Conference on Knowledge Management and the Transfer of Best Practices, pp.11~19 (1996)
  37. O'Dell, C. A., "If Only We Knew What We Know : Identification and Transfer of Internal Best Practices", California Management Review, 40(3), pp.154~174 (1998)
  38. Oldham, G. R., "Employee Creativity : Personal and Contextual Factors at Work", Academy of Management Journal, 39(3), pp.607~634 (1996)
  39. Prusak, L., "Introduction to Knowledge in Organization" (1997), Butterworth Heinenmann
  40. Knowledge Management : Succeeding in the Information-Based Global Economy, South Carolina Computer Technology Research Corporation, "Radding, A.", ~ (1998)
  41. Rai, A., "Firm Performance Impacts of Digitally Enabled Supply Chain Integration Capabilities", MIS Quarterly, 30(2), pp.225~246 (2006)
  42. Ruggles, R. L., "The State of the Notion : Knowledge Management in Practice", California Management Review, 40(3), pp.81~89 (1998)
  43. Tanriverdi, H., "Information Technology Relatedness, Knowledge Management Capability, and Perfomance of Multi Business Firms", MIS Quarterly, 29(2), pp.311~334 (2005)
  44. Ulaga, W., "Value-Based Differentiation in Business Relationships : Gaining and Sustaining Key Supplier Status", Journal of Marketing, 70(1), pp.119~136 (2006)
  45. Wiig, K. M., "Knowledge Management : Where Did It Come From and Where Will It Go", Journal of Expert System With Applications, 13(1), pp.1~14 (1997)
  46. Zack, M. H., "Managing Codified Knowledge", Sloan Management Review, 40(4), pp.45~58 (1999)

관련 논문AI추천

기업의 사회적 자본, 지식경영활동, 그리고 성과 간의 구조적 인과관계권기택, 이승석, 이영찬한국지식경영학회 · 지식경영연구2008 · 제9권 제1호지식경영 기반구조가 지식경영활동과 경영성과에 미치는 영향이재식대한경영정보학회 · 경영과 정보연구2009 · 제28권 제4호지식활동이 조직성과에 미치는 영향에 관한 연구: 지식창출 활동과 지식공유 활동을 중심으로김민용, 김영걸, 이정호한국지식경영학회 · 지식경영연구2006 · 제7권 제1호지식경영과 성과에 관한 연구이선규, 이필재한국산업경영시스템학회 · 한국산업경영시스템학회지2005 · 제28권 제4호ICT 기업의 영업조직에서 지식경영 활동이 경영성과에 미치는 영향 연구서종현, 유옥현, 윤선중한국산업경영시스템학회 · 한국산업경영시스템학회지2024 · 제47권 제1호공공부문의 지식관리에 관한 연구 :KM 기반요인, KM 활동, KM 성과 간의 구조적 관계를 중심으로이홍재, 차용진한국행정연구원 · 한국행정연구2009 · 제18권 제1호

이 간행물의 다른 논문 (9건)

업무-지식 통합기반의 차세대 지식경영 모델손정훈, 서경란pp. 1-16온라인 커뮤니티의 중심성 변화에 대한 탐색적 연구 : 사회연결망 분석을 이용하여백승익, 서재교, 배순한pp. 17-35인적자원관리가 지식공유에 미치는 영향 : 공유비전과 코드의 매개효과를 중심으로문상미, 허문구pp. 57-73상황인식 기술을 이용한 운전자 선호도 기반 교통상세정보 추천 시스템권오병, 강지욱, 심재문pp. 75-93기술평가 자료를 이용한 중소기업의 생존율 추정 및 생존요인 분석이영찬pp. 95-109
원문 보기