감성지능이 직무스트레스와 직무만족 및 직무성과에 미치는 영향에 관한 연구

Abstract

People’s interest in preschoolers’ education as well as the expectation for the ‘kindergarten’ has not only been increased highly in the recent days, but also its educational importance has become more and more emphasized. Accordingly, kindergarteners(hereinafter called ‘teachers’) could be one of the most significant human resources and the teacher can play a critical role in the accomplishment of educational purpose in the organizational system of kindergarten. This study sought to examine the effect of teachers’ emotional intelligence on their job stress, job satisfaction and job performance. The additional reviews of this study are to inquire into what kind of factors among the variables could crucially enhance job satisfaction and job performance in this regard. On the basis of theoretical linkages between the constructs, a conceptual framework and hypotheses were established and the survey questionnaire was developed in accordance with the operational definition of the constructs. The sample included 302 respondents, except for the 48 unsatisfactory replies among the total 350. The survey was implemented for the teachers who are presently employed in the private kindergartens located in the southern region of Gyonggi Province in Korea during the month of September, 2007. Three streams of the study results are indicatd. First, it was founded that the higher teachers’ social cognition, the lower their job stress. Second, it was founded that the higher the interpersonal relationship stress, the lower the coworker satisfaction(job satisfaction). Third, it was founded that the higher teachers’ job satisfaction, the higher their professional knowledge and attitude. In conclusion, this study is one of the unusual attempts to explore comprehensively the contingent relationship among emotional intelligence, job stressors, job satisfaction and job performance. For the purpose of generalization of this study, longitudinal research instead of the cross-sectional study is required and the number, size of the sample as well as the coverage of the survey area have to be extended in the future. In consideration of the abovementioned, it is proposed that the future study in this relation shall be directed toward management strategy and organizational innovation in terms of macroscopic approach including administrative and institutional support. It is additionally suggested that Emotional Intelligence could be approached as mediating variable or intervening variable rather than independent variable, so that it shall lead to more significant result.