여성성이 은행혁신성에 미치는 영향: 고객관리와 조직학습을 중심으로

키워드

참고문헌 (93)

1. 강수영, "고객지식을 활용한 병원 CRM활동이 고객관계상태 및 향후 행동 의도에 미치는 영향", 지식경영연구, 12(3), pp.39~58 (2011), 한국지식경영학회
2. 권재현, "은행의 고객관계관리와 학습능력이 조직혁신성에 미치는 영향", 지식경영연구, 17(3), pp.227~248 (2016), 한국지식경영학회
3. 김경희, "소비자의 은행서비스 이용형태에 관한 연구", 인적자원관리연구, 12(1), pp.61~74 (2005), 한국인적자원관리학회
4. 김병연, "은행 경영혁신의 과제", 주간금융동향 (1999), 한국금융연구원
5. 김병연, "새로운 수익원 창출을 위한 은행의경영혁신", 주간금융동향 (2006), 한국금융연구원
6. 국내은행의 경쟁력 제고방안: 해외사례를 중심으로, "김우진", KIF, 1~116, pp.KIF 연구보고서, 2014(4) (2014)
7. 양병화, "다변량 데이터 분석법의 이해" (2006), 커뮤니케이션북스
8. 자본시장통합법 이후 보험산업의진로, "오영수", 보험개발원, ~ (2007)
9. 이병윤, "최근의 은행경영 환경과 과제", 주간금융브리프, 18(9), pp.3~7 (2009), 한국금융연구원
10. 이상욱, "주거래은행 관계와 중소기업 대출의존도에 관한 연구", 경영연구, 28(4), pp.173~191 (2013), 한국산업경영학회
11. 김주희, "한국 비정규직 여성 노동자들의 노출투쟁 : 최후 저항수단으로서의 몸", 한국여성학, 24(3), pp.41~76 (2008), 한국여성학회
12. 정영순, "소액창업지원매니저의 역할수행에 관한 탐색적 연구 - S은행 사례를 중심으로", 인적자원관리연구, 16(4), pp.261~284 (2009), 한국인적자원관리학회
13. 정형옥, "성별에 근거한 임금차별 판단기준과 쟁점", 한국여성학, 26(1), pp.157~188 (2010), 한국여성학회
14. 최영준, "은행의 고객에 대한 관계지향이 조직의 학습과 혁신 역량에 미치는 효과", 생산성논집, 25(3), pp.231~262 (2011), 한국생산성학회
15. 홍순정, "여성심리학" (1997), 교육과학사
16. Adler, P. S., "Social capital:Prospects for a new concept", Academy of Management Review, 27(10), pp.17~40 (2002)
17. Aldrich, H. E., "New paradigms for old:The population perspective's contribution to health services research", Medical Care Review, 44, pp.257~277 (1989)
18. Argyres, N. S., "R&D, organization structure, and the development of corporate technological knowledge", Strategic Management Journal, 25(8‐9), pp.929~958 (2004)
19. Barney, J. B., "Firm resources and sustained competitive advantage", Journal of Management, 17(1), pp.99~120 (1991)
20. Berry, L. L., "Relationship Marketing", American Marketing Association, pp.25~28 (1983)
21. Berry, L. L., "Building a New Academic Field-The Case of Services Marketing", Journal of Retailing, 69(1), pp.13~60 (1993)
22. Bertrand, M., "The gender gap in top corporate jobs", Industrial &Labor Relations Review, 55(1), pp.3~21 (2001)
23. Birkinshaw, J., "Management innovation", Academy of management Review, 33(4), pp.825~845 (2008)
24. Birkinshaw, J., "How management innovation happens", MIT Sloan Management Review, 47(4), pp.81~88 (2006)
25. Bhagat, P. S., "Understanding gender differences in professional service relationships", Journal of Consumer Marketing, 25(1), pp.16~22 (2008)
26. Burt R. S., "Structural Holes and Good Ideas", American Journal of Sociology, 110(2), pp.349~399 (2004)
27. Calantone, R. J., "Learning Orientation, Firm Innovation Capability, and Firm Performance", Industrial Marketing Management, 31(6), pp.515~524 (2002)
28. Cohen, W. M., "Absorptive capacity : A new perspective on learning and innovation", Administrative science quarterly, 35, pp.128~152 (1990)
29. Collins, C. J., "Knowledge exchange and combination : The role of human resource practices in the performance of hightechnology firms", Academy of Management Journal, 49(3), pp.544~560 (2006)
30. Collis, D. J., "How Valuable Are Organizational Capabilities?", Strategic Management Journal, 15(8), pp.143~152 (1994)
31. Cook, T. D., "Quasi-experimentation: Design & analysis issues for field settings (Vol. 351)" (1979), Houghton Mifflin
32. Cuba, R., "Management practices of successful female business owners", American Journal of Small Business, 8(22), pp.40~46 (1983)
33. Cyert, R., "A Behavioral Theory of The Firm" (1963), Prentice-Hall
34. Damanpour, F., "Organization Innovation : A Meta-Analysis of Effects of Determinants and Moderators", Academy of Management Journal, 34(3), pp.555~590 (1991)
35. Damanpour, F., "Organizational complexity and innovation : developing and testing multiple contingency models", Management Science, 42(5), pp.693~716 (1996)
36. Damanpour, F., "Organizational innovation and performance : the problem of organizational lag", Administrative Science Quarterly, 39, pp.2~409 (1984)
37. Eusepi, G., "How to make a dis-entrepreneur of the Schumpeterian entrepreneur : the impact of institutional settings on growth", Public Choice, 136(1-2), pp.39~54 (2008)
38. Fairlie, R. W., "Gender differences in business performance : evidence from the Characteristics of Business Owners survey", Small Business Economics, 33(4), pp.375~395 (2009)
39. Garvin, D. A., "Building a Learning Organization", Harvard Business Review, 71(4), pp.78~91 (1993)
40. Gilligan. C., "In a different voice; Psychological theory and women's development" (1982), Harvard University Press
41. Granovetter, M. S., "The Strength of weak ties", American Journal of Sociology, 78(6), pp.1360~1380 (1973)
42. Grisoni, L., "Leadership, gender and sense-making", Gender, work & organization, 14(3), pp.191~209 (2007)
43. Gronroos, C., "Marketing Redefined", Management Decision, 28(8), pp.5~9 (1990)
44. Gronroos, C., "The Marketing Strategy Continuum : Toward a Marketing Concept for the 1990s", Management Decision, 29(1), pp.7~13 (1991)
45. Gummesson, E., "The New Marketing-Developing Long-term Interaction Relationships", Long Range Planning, 20(4), pp.10~20 (1987)
46. Hansen, M. T., "The innovation value chain", Harvard business review, 85(6), pp.121~ (2007)
47. Hisrich, R., "The woman entrepreneur : Management skills and business problems", Journal of Small Business Management, 22, pp.31~37 (1984)
48. Hoffman, L. W., "Changes in family roles, socialization, and sex differences", American Psychologist, 32(8), pp.644~657 (1977)
49. Holstein, C. B., "Irreversible, stepwise sequence in the development of moral judgment : A longitudinal study of males and females", Child Development, 5, pp.1~61 (1976)
50. Huber, G. P., "Organizational Learning : The Contributing Processes and Literatures", Organization Science, 2(1), pp.88~115 (1991)
51. Hurley, R. F., "Innovation, Marketing Orientation, and Organizational Learning : An Integration and Empirical Examination", Journal of Marketing, 62(3), pp.42~54 (1998)
52. Hult, G. T. M., "Innovativeness : Its antecedents and impact on business performance", Industrial Marketing Management, 33(5), pp.429~438 (2004)
53. Ibarra, H., "Network centrality, power, and innovation involvement : Determinants of technical and administrative roles", Academy of Management Journal, 36(3), pp.471~501 (1993)
54. Kalleberg, A. L., "Gender and organizational performance : Determinants of small business survival and success", Academy of management journal, 34(1), pp.136~161 (1991)
55. Katila, R., "When does lack of resources make new firms innovative?", Academy of Management Journal, 48(5), pp.814~829 (2005)
56. Kiesler, S., "Managerial response to changing environments : Perspectives on problem sensing from social cognition", Administrative Science Quarterly, 27(4), pp.548~570 (1982)
57. Kimberly, J. R., "Organizational Innovation : The Influence of Individual, Organizational, and Contextual Factors on Hospital Adoption of Technological and Administrative Innovations", Academy of Management Journal, 24(4), pp.689~713 (1981)
58. Knight, K. E., "A descriptive model of the intra-firm innovation process", The Journal of Business, 40(4), pp.478~496 (1967)
59. Kohlberg, L. A., "The Philosophy of moral Development" (1981), Harper and Row
60. Kotter, J. P., "Leading Change" (1996), Harvard Business School Press
61. Lee, T. S., "The effects of business operation mode on market orientation, learning orientation and innovativeness", Industrial Management & Data Systems, 105(3), pp.325~348 (2005)
62. Madaran, P., "Bridging the knowledge divide : Issues on the feminisation of marketing practice", Journal of Marketing Management, 16(6), pp.635~646 (2000)
63. March, J. G., "Exploration and exploitation in organizational learning", Organization Science, 2(1), pp.71~87 (1991)
64. Meyers-Levy, J., "Exploring differences in males' and females' processing strategies", Journal of Consumer Research, 18(1), pp.63~70 (1991)
65. Miner, A. S., "Ugly duckling no more : Pasts and futures of organizational learning research", Organization science, 7(1), pp.88~99 (1996)
66. Moorman, C., "Organizational Improvisation and Organizational Memory", Academy of Management Review, 23(4), pp.698~723 (1998)
67. Morgan, R. M., "The Commitment-Trust Theory of Relationship Marketing", Journal of Marketing, 58(1), pp.20~38 (1994)
68. Narver, J. C., "The effect of a market orientation on business profitability", The Journal of marketing, pp.20~35 (1990)
69. Nelson, R. R., "An evolutionary theory of economic change" (1982), Belknap press
70. Ranft, A. L., "Acquiring new technologies and capabilities : A grounded model of acquisition implementation", Organization science, 13(4), pp.420~441 (2002)
71. Rogers, E. M., "Communication of Innovations" (1971), The Free Press
72. Rosenkopf, L., "Beyond local search : Boundary-spanning exploration, and impact in the optical disk industry", Strategic Management Journal, 22(4), pp.287~306 (2001)
73. Rowley, S., "Leadership through a gender lens : How cultural environments and theoretical perspectives interact with gender", International Journal of Public Administration, 33(2), pp.81~87 (2010)
74. Rust, R. T., "Marketing Models of Service and Relationships", Marketing Science, 25(6), pp.560~580 (2006)
75. Salancik, G. R., "A social information processing approach to job attitudes and task design", Administrative science quarterly, 23(2), pp.224~253 (1978)
76. Sanchez-Hucles, J. V., "Women and women of color in leadership : Complexity, identity, and intersectionality", American Psychologist, 65(3), pp.171~181 (2010)
77. Schneider, B., "The people make the place", Personnel Psychology, 40(3), pp.437~453 (1987)
78. Scott, S. G., "Determinants of innovative behavior : A path model of individual innovation in workplace", Academy of Management Journal, 37(3), pp.580~607 (1994)
79. Sin, L. Y. M., "The Effect of Relationship Marketing on Business Performance in a Service-Oriented Economy", Journal of Services Marketing, 16(7), pp.656~676 (2002)
80. Sinkula, J. M., "Market Information Processing and Organizational Learning", Journal of Marketing, 58(1), pp.35~45 (1994)
81. Sinkula, J. M., "A Framework for Market-Based Organizational Learning : Linking Values, Knowledge and Behavior", Journal of the Academy of Marketing Science, 25(4), pp.305~318 (1997)
82. Slater, S. F., "Market orientation and the learning organization", The Journal of marketing, 59(3), pp.63~74 (1995)
83. Staw, B. M., "Innovation and Creativity at Work: Psychological and Organizational Strategies", pp.287~308 (1990), Wiley
84. Sull, Donald N., "Why Good Companies Go Bad", Harvard Business Review, 77(4), pp.42~50 (1999)
85. Thomson, V. A., "Bureaucracy and innovation", Administrative Science Quarterly, 10(1), pp.1~20 (1965)
86. Tsui, A. S., "A role set analysis of gender differences in performance, affective relationships, and career success of industrial middle managers", Academy of Management Journal, 27(3), pp.619~635 (1984)
87. The state of small business: A report of the president, "U.S. Small Business Administration", U.S. Government Printing Office, ~ (1986)
88. Van de Ven, A. H., "Central problems in the management of innovation", Management Science, 32(5), pp.590~607 (1986)
89. Vavra, M., "Livestock and big game forage relationships" (1992)
90. Verona, G., "A resource-based view of product development", Academy of management review, 24(1), pp.132~142 (1999)
91. Watson, J., "Comparing the performance of male-and female-controlled businesses : relating outputs to inputs", Entrepreneurship : Theory and Practice, 26(3), pp.91~101 (2002)
92. Wood, W., "Handbook of individual differences in social behavior", pp.109~125 (2009)
93. Zaltman, G., "Innovations and Organizations" (1973), Wiley

관련 논문AI추천