본문 바로가기
KERD
논문KCI 등재

한류스타의 광고모델 속성으로 인한 기업이미지가 기업의 신뢰와 몰입도에 미치는 영향 - 일본인 방한객의 연령집단 간 비교분석 -

The Influence of Corporate Image on Corporate Trust and Commitment by Advertising Model Attributes of Hallyu Star - Comparative Analysis of Age Groups of Japanese Visitors -

0

조회

0

다운로드

7

인용

0

참고문헌

키워드

주제분류관광학

초록

This study attempted the influences of Hallyu Stars' attributes on benefits that a corporate can have such as corporate image, corporate credibility and corporate commitment. Interestingly, the results are assumed to be different according to age groups. Japanese tourists in their 20s perceived that celebrity's reliability and expertise contributed to enhancement of the corporate image, whereas their perception of attractiveness on Hallyu Stars did not influence enhancement of corporate image. Furthermore, the corporate image positively influenced marketing image of a company. The patterns were different from those of people in their 30s and 40s. Japanese tourists in their 30s strongly perceived reliability of Hallyu Stars and it contributed to a raise of corporate image. Meanwhile, people in their 40s or older highly perceived the stars' expertise and it was connected to enhancement of a corporate responsibility and assurance of investment. A variety of results shed insights on marketing implications.

Abstract

This study attempted the influences of Hallyu Stars' attributes on benefits that a corporate can have such as corporate image, corporate credibility and corporate commitment. Interestingly, the results are assumed to be different according to age groups. Japanese tourists in their 20s perceived that celebrity's reliability and expertise contributed to enhancement of the corporate image, whereas their perception of attractiveness on Hallyu Stars did not influence enhancement of corporate image. Furthermore, the corporate image positively influenced marketing image of a company. The patterns were different from those of people in their 30s and 40s. Japanese tourists in their 30s strongly perceived reliability of Hallyu Stars and it contributed to a raise of corporate image. Meanwhile, people in their 40s or older highly perceived the stars' expertise and it was connected to enhancement of a corporate responsibility and assurance of investment. A variety of results shed insights on marketing implications.

참고문헌 (69)

  1. 김윤배, "카지노의 사회적 책임이 기업이미지와 기업신뢰에 미치는 영향연구", 관광연구, 31(1), pp.231~252 (2016), 대한관광경영학회
  2. "박은혜, 300억 효과! 대한민국 브랜드 가치를 높여준 진정한 한류 스타" (2009), 문화예술TV21[URL]
  3. 박수미, "항공사의 공유가치창출이 기업이미지, 신뢰 그리고 행동의도에 미치는 영향", 호텔리조트연구, 15(4), pp.361~380 (2016), 한국호텔리조트학회
  4. "롯데면세점, 한류스타 박용하 전속모델 재계약" (2008), 세계일보[URL]
  5. 손수진, "리조트 광고의 호감도가 구매의도에 미치는 영향에 관한 비교연구", 호텔리조트연구, 9(2), pp.55~70 (2010)
  6. "지성, '욘사마'이어 광고모델로 日관광객 공략" (2009), 아시아경제신문[URL]
  7. 안우규, "호텔레스토랑의 관계혜택이 고객 충성도에 미치는 영향", 관광호텔경영연구, 2(3), pp.151~184 (2002)
  8. 이상학, "면세점 사업자에 대한 최적 경쟁정책", 관세학회지, 17(4), pp.19~32 (2016), 한국관세학회
  9. 유상철, "한류의 비밀 소프트 파워, 소프트 코리아의현장을 찾아서", pp.80~82 (2005), 생각의 나무
  10. 류양섭, "스포츠스타의 기업광고 이미지가 브랜드 신뢰도 및 구매의도에 미치는 영향", 한국체육과학회지, 21(6), pp.753~762 (2012), 한국체육과학회
  11. 연합뉴스, "부산 특급호텔들, `스타마케팅' 바람", ~ (2009)
  12. 정태연, "항공사 승무원의 전문가주의, 조직몰입 및 조직충성도의 구조적 관계분석", 동북아관광연구, 12(4), pp.263~283 (2016), 동북아관광학회
  13. 주윤황, "대형마트의 옥외광고가 광고태도, 기업이미지 및 방문의도에 미치는 영향:잠재고객에 대한 창조적 옥외광고의 필요성 제기를 중심으로", 창조와 혁신, 8(1), pp.155~178 (2015), 피터드러커 소사이어티
  14. 정책브리핑, "국내 최초 '한류지수' 개발, 일본이 한류시수 가장 높아", ~ (2010)
  15. "관광 살리면 일자리 크게 늘어" (2009), 정책브리핑[URL]
  16. 최은주, "유명인 모델의 속성을 이용한 광고가 항공사 기업 이미지에 미치는 영향", 한국항공경영학회지, 6(1), pp.185~198 (2008), 한국항공경영학회
  17. 2015외래관광객실태조사보고서, "한국관광공사", ~ (2015)
  18. 한학진, "일본 인바운드 관광객의 여행행동특성에 따른 한국관광이미지 인식차이 분석", 호텔리조트연구, 15(4), pp.5~25 (2016), 한국호텔리조트학회
  19. 허행랑, "스타마케팅", pp.151~ (2002), 매일경제신문사
  20. 황병일, "기업광고와 제품광고의 통합모델에 따른 효과 경로", 광고연구, (75), pp.247~277 (2007), 한국방송광고공사
  21. Aaker, D. A., "Consumer Evaluations of Brand Extensions", Journal of Marketing, 54(1), pp.27~41 (1990)
  22. Amos, C., "Exploring the relationship between celebrity endorser effects and advertising effectiveness", International Journal of Advertising, 27(2), pp.209~234 (2008)
  23. Anderson, J. C., "Structural Equation Modeling in Practice:A Review and Recommended Two-step Approach", Psychological Bulletin, 103(3), pp.411~423 (1988)
  24. Asseal, H., "Consumer behavior and marketing action" (1987), Kent
  25. Atkin, C., "Effectiveness of celebrity endorsers", Journal of Advertising Research, 23(1), pp.57~61 (1983)
  26. Baker, M. J., "The Impact of Physically Attractive Models on Advertising Evaluations", Journal of Marketing Research, 14, pp.538~555 (1977)
  27. Berscheid, E., "Physical attractiveness", Advances in Experimental Social Psychology, 7, pp.157~215 (1974)
  28. Blackwell, R. D., "Consumer behavior and marketing strategy" (2001), Harcourt College
  29. Bohrnstedt, G. W., "Handbook of Survey Research", pp.69~121 (1983), Academic Press Inc.
  30. Bollen, K. A., "Structural equations with latent variables" (1989), Wiley
  31. Byrne, B. M., "Testing for the equivalence of factor covariance and mean structures: The issue of partial measurement invariance", Psychological Bulletin, 105(3), pp.456~466 (1989)
  32. Chaiken, S., "Communicator Physical Attractiveness and Persuasion", Journal of Personality and Social Psychology, 37, pp.1387~1397 (1979)
  33. Englis, B. G., "Using consumption constellations to develop integrated communications strategies", Journal of Business Research, 37, pp.183~191 (1996)
  34. Fatt, J. P. T., "Enhancing corporate image in organizations", Management Research News, 23(5, pp.6) (2000), 28~54
  35. Fleischer, A, "Tourism Constraints among Israeli Seniors", Annals of Tourism Research, 29(1), pp.106~123 (2002)
  36. Fornell, C., "Evaluating structural equation models with unobserved variables and measurement error", Journal of Marketing Research, 18, pp.39~50 (1981)
  37. Friedman, H. H., "Endorser Effectiveness by Product Type", Journal of Advertising Research, 19(5), pp.63~71 (1979)
  38. Gakhal, B., "Examining the influence of fame in the presence of beauty: an electrodermal 'neuromarketing' study", Journal of Consumer Behavior, 7, pp.331~341 (2008)
  39. Hair, J., "Multivariate Data Analysis" (2006), Prentice-Hall
  40. Han, H., "Influencing Factors on Restaurant Customers' Revisit Intention: The Roles of Emotions and Switching Barriers", International Journal of Hospitality Management, 28(4), pp.563~572 (2009)
  41. Hong S, "Testing configural, metric, scalar, and latent mean invariance across genders in sociotropy and autonomy using a non-Western sample", Educational and Psychological Measurement, 63, pp.636~654 (2003)
  42. Horley, C. B., "The Parkes Elvis revival festival:Economic development and contested place identities on rural australia", Geographical Research, 45(1), pp.71~84 (2007)
  43. Hughes, H. L., "Holidays of older gay men: Age or sexual orientation as decisive factors?", Tourism Management, 31(4), pp.454~463 (2010)
  44. Kahle, L. R, "Physical Attractiveness of the Celebrity Endorser: A Social Adaptation Perspective", Journal of Consumer Research, 11, pp.954~961 (1985)
  45. Keith, M., "''Relationship marketing in the not-profit sector: an extension and application of the commitment-trust theory", Journal of Business Research, 58(6), pp.806~818 (2005)
  46. Kelman, H. C, "Processes of opinion change", Public Opinion Quarterly, 25, pp.57~78 (1961)
  47. Ketchen, D. J., "Time bandits: How they are created, why they are tolerated, and what can be done about them", Business Horizons, 51, pp.141~150 (2008)
  48. Koernig, S. K., "To Catch a Tiger or Let Him Go: The Match-up Effect and Athlete Endorsers for Sport and Non-sport Brands", Sport Marketing Quarterly, 18(1), pp.25~37 (2009)
  49. Lehto, X., "Exploring tourism experience sought: a cohort comparison of baby boomers and the silent generation", Journal of Vacation Marketing, 14(3), pp.237~252 (2008)
  50. Lord, K. R., "Informational and transformational responses to celebrity endorsements", Journal of Current Issues and Research in Advertising, 31(1), pp.1~13 (2009)
  51. Magnini, V. P., "Understanding the use of celebrity endorsers for hospitality firms", Journal of Vacation Marketing, 12(1), pp.57~69 (2007)
  52. McCracken, Grant, "Who in the celebrity endorser? cultural foundation of the endorse-ment process", Journal of Consumer Research, 16(3), pp.310~320 (1989)
  53. Morgan, R. M, "The Commitment-Trust Theory of Relationship Marketing", Journal of Marketing, 58(3), pp.20~38 (1994)
  54. Ohanian, R., "Construction and validation of a scale to measure celebrity endorsers'perceived expertise, trustworthiness, and attractiveness", Journal of Advertising, 4(3), pp.390~414 (1990)
  55. Pearce, P., "Tourist behaviour : Themes and conceptual schemes" (2005), Channel View Publications
  56. Peetz, T. B., "Sport heroes as sport product endorsers:the role of gender in the transfer of meaning process for selected undergraduate students", Sport Marketing Quarterly, 13(3), pp.141~150 (2004)
  57. Pritchard, M. P., "Analyzing The Commitment-Loyalty Link in Service Contexts", Journal of the Academy of Marketing Science, 27(3), pp.333~348 (1999)
  58. Shankar, V., "Online Trust:a Stakeholder Perspective, Concepts, Implications, and Future Directions", Journal of Strategic Information Systems, 11, pp.325~344 (2002)
  59. Shimp, Terence A., "Advertising, promotion: Supplemental aspects of integrated marketing communications" (2000), The Dryden Press
  60. Stafford, M. R., "The use of celebrity endorsers in magazine advertisements: a content analysis", Journal of Current Issues and Research in Advertising, 25(2), pp.13~20 (2003)
  61. Stafford, M. R., "Contingency approach: the effects of spokesperson type and service type on service advertising perceptions", Journal of Advertising, 31(2), pp.17~37 (2002)
  62. Steenkamp JBEM., "Assessing measurement invariance in cross-national consumer research", Journal of Consumer Research, 25, pp.78~90 (1998)
  63. Thatcher, J. B., "Commitment, trust, and social involvement : an exploratory study of antecedents to web shopper loyalty", Journal of Organizational Computing & Electronic Commerce, 14(4), pp.243~268 (2004)
  64. Till, B. D, "The Match-up Hypothesis: Physical Attractiveness, Expertise, and the Role of Fit on Brand Attitude, Purchase Intent and Brand Beliefs", Journal of Advertising, 29(3), pp.1~13 (2000)
  65. Tripp, C., "The Effect of Multiple Product Endorsements by Celebrities on Consumers' Attitudes and Intentions", Journal of Consumer Research, 20, pp.535~547 (1994)
  66. Veen,R, "Analysis of celebrity endorsement as an effective destination marketing tool", Master, Arts in European Tourism Management, pp.2003
  67. Winters, L. C., "The Effects of Brand Advertising on Company Image:Implications for Corporate Advertising", Journal of Advertising Research, 26(2), pp.54~59 (1986)
  68. Yoon, E., "Effects of information and company reputation on intentions to buy a business service", Journal of Business Research, 27(3), pp.215~228 (2002)
  69. 우종필, "Korean Retailers' Dependence Level: The Impact of Power Sources, Satisfaction, Conflict, and Long-Term Orientation", Journal of Global Scholars of Marketing Science(마케팅과학연구), 18(1), pp.81~114 (2008), 한국마케팅과학회

관련 논문AI추천

이 간행물의 다른 논문 (15건)