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숙박서비스 분야 산업별 역량체계의 효율적 활용에 관한 연구

Study on Effective Utilization of Sectoral Qualification Framework of Hotel industry

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주제분류관광학

초록

This article introduces the Sectoral Qualification Framework(SQF) system and how to utilize in hotel industry. It covers an overall review of the SQF from its background, purpose and current development status. This article also tries to find out how to effectively utilize SQF when dealing with practical issues. In order to pursue the purpose of this study, group interview has been conducted with two experts from the hotel operation fields and four professors who have participated in National Competency System(NCS) development. Based on an analysis of the interview, revising current NCS of hotel sector, creating new NCS for GM level and successful activation of OJT program have been suggested as a guideline and some practical ideas for a more effective qualification system has been introduced.

Abstract

This article introduces the Sectoral Qualification Framework(SQF) system and how to utilize in hotel industry. It covers an overall review of the SQF from its background, purpose and current development status. This article also tries to find out how to effectively utilize SQF when dealing with practical issues. In order to pursue the purpose of this study, group interview has been conducted with two experts from the hotel operation fields and four professors who have participated in National Competency System(NCS) development. Based on an analysis of the interview, revising current NCS of hotel sector, creating new NCS for GM level and successful activation of OJT program have been suggested as a guideline and some practical ideas for a more effective qualification system has been introduced.

참고문헌 (10)

  1. 박경연, "숙박서비스 분야 자격제도 개선방안에 관한 연구 - 국가자격 및 NCS기반 자격 비교를 중심으로 -", 호텔리조트연구, 17(3), pp.45~58 (2018), 한국호텔리조트학회
  2. 이동임, "국가직무능력표준(NCS)에 기반한 자격제도 운영 현황과 과제", The HRD Review, 2015(9), pp.22~35 (2015)
  3. 이동임, "NCS 기반 과정평가형 국가기술자격 운영 성과와 개선과제", The HRD Review, pp.16~30 (2017)
  4. 이순구, "국가직무능력표준(NCS) 활용을 통한 호텔자격제도 개선에 관한 연구", 관광레저연구, 26(3), pp.185~201 (2014), (사)한국관광레저학회
  5. 임은정, "NCS 학습모듈 활용을 통한 항공여객운송서비스 민간자격제도 개선에 관한 연구", 호텔리조트연구, 18(1), pp.215~231 (2019), 한국호텔리조트학회
  6. 최영환, "NCS 기반 호텔리어 양성교육 프로그램 편성에 관한 탐색적 연구", 호텔리조트연구, 17(3), pp.105~118 (2018), 한국호텔리조트학회
  7. 한국산업인력공단, "NCS기반 신자격설계 자격직종 호텔관리, 호텔객실, 호텔식음료", ~ (2015)
  8. 국가직무능력표준(NCS)에 의한 자격제도 개편 방안, "한국직업능력개발원", ~ (2014)

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