호텔기업의 아웃소싱 도입에 관한 연구 - 부서 및 아웃소싱 유형별 차이비교 -
A Study on Outsourcing in the Hotel Industry
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The objective of this paper is to identify the difference relation to adoption and preventing factors according to the characteristic of hotels, types of department, and the type of outsourcings for the introduction of outsourcing in hotel industry. method of survey was applied, more specifically a questionnaire survey was used. The departmental managers and senior executives of large, medium-sized hotels in seoul were sampled as the subject,and 58 copies of questionnaire survey paper were given out to them. And as an analysis method for the collected questionnaires through the survey, SPSS for Windows version 13.0 statistical package, frequency analysis, descriptive statistics, T-test,Mann-Whitney test, and Kendall's W test were performed. The major findings were as follows:First, types(back office, house keeping) of department have nothing to do with adoption and preventing factors of hotel outsourcing. Second, it turns out that types of hotel outsourcing have a bit effect on adoption and preventing factors of hotel outsourcing.
Abstract
The objective of this paper is to identify the difference relation to adoption and preventing factors according to the characteristic of hotels, types of department, and the type of outsourcings for the introduction of outsourcing in hotel industry. method of survey was applied, more specifically a questionnaire survey was used. The departmental managers and senior executives of large, medium-sized hotels in seoul were sampled as the subject,and 58 copies of questionnaire survey paper were given out to them. And as an analysis method for the collected questionnaires through the survey, SPSS for Windows version 13.0 statistical package, frequency analysis, descriptive statistics, T-test,Mann-Whitney test, and Kendall's W test were performed. The major findings were as follows:First, types(back office, house keeping) of department have nothing to do with adoption and preventing factors of hotel outsourcing. Second, it turns out that types of hotel outsourcing have a bit effect on adoption and preventing factors of hotel outsourcing.
참고문헌 (24)
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