본문 바로가기
KERD
논문KCI 등재

호텔직원의 지각된 통제가 일-가족 관계에 미치는 영향

The Effects of Perceived-Control on Work-Family Relationships among Hotel Employees

0

조회

0

다운로드

4

인용

0

참고문헌

키워드

주제분류관광학

초록

The current study tests the effects of perceived-control on work-family conflict(work to family conflict, family to work conflict) and work-family facilitation(work to family facilitation, family to work facilitation) among married employees of 5 star hotels in Seoul. In order to achieve the study purpose, frequency analysis, exploratory factor analysis, reli- ability analysis, correlation analysis, and regression analysis were undertaken using SPSS 18.0. The results showed that there is no any significant effect of perceived-control on work to family conflict. It is noteworthy that there is a significantly positive effect of perceived-control on family to work conflict. In addition, there is a significantly positive effect from perceived-control to work-family facilitation(work to family facilitation, family to work facilitation). At the last chapter, implications of the empirical results and limitations of the study are discussed.

Abstract

The current study tests the effects of perceived-control on work-family conflict(work to family conflict, family to work conflict) and work-family facilitation(work to family facilitation, family to work facilitation) among married employees of 5 star hotels in Seoul. In order to achieve the study purpose, frequency analysis, exploratory factor analysis, reli- ability analysis, correlation analysis, and regression analysis were undertaken using SPSS 18.0. The results showed that there is no any significant effect of perceived-control on work to family conflict. It is noteworthy that there is a significantly positive effect of perceived-control on family to work conflict. In addition, there is a significantly positive effect from perceived-control to work-family facilitation(work to family facilitation, family to work facilitation). At the last chapter, implications of the empirical results and limitations of the study are discussed.

참고문헌 (41)

  1. 김병직, "의존성과 독립성의 조화: 변혁적 리더십의 양면성과 신뢰 및 지각된 통제의 매개역할", 한국심리학회지: 산업 및 조직, 25(2), pp.453~476 (2012), 한국산업및조직심리학회[DOI]
  2. 권봉헌, "호텔 여성 근로자의 일과 가정의 균형(Work-Family Balance)에 관한 연구", 관광레저연구, 25(6), pp.121~142 (2013), (사)한국관광레저학회
  3. 나정숙, "약선음식품질이 고객만족과 관계지속의도에 미치는 영향", 호텔리조트연구, 13(1), pp.139~163 (2014), 한국호텔리조트학회
  4. 신재원, "복합리조트 브랜드자산과 회원권가치 연구", 호텔리조트연구, 13(1), pp.229~245 (2014), 한국호텔리조트학회
  5. 최병호, "호텔 인사평가 공정성, 상사신뢰, 조직몰입과의구조적 관계연구", 호텔리조트연구, 12(3), pp.93~108 (2013), 한국호텔리조트학회
  6. 최현정, "직장-가정 지원(WFF), 만족 그리고 이직의도의 관계 연구", 호텔경영학연구, 20(2), pp.157~174 (2011), 한국호텔외식관광경영학회
  7. 최현정, "사회교환이론에 입각한 직장-가정 문화와 직장-가정 갈등, 직장-가정 지원 및 직장만족의 구조적 모형 분석", 호텔경영학연구, 22(2), pp.73~92 (2013), 한국호텔외식관광경영학회
  8. 최현정, "호텔 산업의 인구통계학적 특성에 따른 일-가정 갈등(WFC)의 차이 분석", 호텔경영학연구, 21(5), pp.85~103 (2012), 한국호텔외식관광경영학회
  9. 최현정, "호텔 기혼근로자의 지각된 통제 정도가 일-가족 갈등 경감에 미치는 영향 -조직몰입 및 직장만족을 포함한 인과관계를 중심으로-", 호텔관광연구, 16(5), pp.150~169 (2014), 한국호텔관광학회
  10. 최현정, "호텔 직원의 지각된 통제가 일-가족 갈등, 일-가족 촉진, 일-가족 균형에 미치는 영향; 일-가족 촉진의 매개효과 검증을 중심으로", 호텔관광연구, 17(1), pp.169~187 (2015), 한국호텔관광학회
  11. Allen, T. D, "Family-supportive work environment : The role of organization perceptions", Journal of Vocational Behavior, 58(1), pp.414~435 (2001)
  12. Ashforth, B. E, "Personal control in organization : a longitudinal investigation with newcomers", Human Relations, 53, pp.311~339 (2000)
  13. Batt, R, "Human resources practices as predictors of work-family outcomes and employee turnover", Industrial Relations, 42, pp.189~220 (2003)
  14. Boyer, S. L, "The relationship between core-self-evaluations and work-family satisfaction: The mediating role of work-family conflict and facilitation", Journal of Vocational Behavior, 71(2), pp.265~281 (2007)
  15. Choi, H. J, "Work-family conflict, work-family facilitation and job outcomes in the Korean hotel industry", International Journal of Contemporary Hospitality Management, 24(7), pp.1011~1028 (2012)
  16. Deci, E.L, "Motivation and Work Behavior", pp.44~58 (1991), McGraw-Hill
  17. Grzywacz, J. G, "Re-conceptualizing the work-family interface: An ecological perspective on the correlates of positive and negative spillover between work and family", Journal of Occupational Health Psychology, 5(1), pp.111~126 (2000)
  18. Karatepe, O. M, "Antecedents and outcomes of work-family facilitation and family-work facilitation among frontline hotel employees", International journal of hospitality management, 27(4), pp.517~528 (2008)
  19. Hair, J. F Jr, "Multivariate data analysis" (2006), Pearson International Edition, Inc
  20. Frone, M. R, "Handbook of occupational health psychology", pp.143~162 (2003), American Psychological Association
  21. Frone, M. R, "Antecedents and outcomes of work-family conflict: Testing a model of the work-family interface", Journal of Applied Psychology, 77(1), pp.65~78 (1992)
  22. Frone, M. R, "Workplace family-supportive programmes: Predictors of employed parents importance ratings", Journal of Occupational and Organizational Psychology, 69, pp.351~366 (1996)
  23. Greenhaus, J. H, "Source of conflict between work and family roles", Academy of Management Review, 10(1), pp.765~88 (1985)
  24. Hackman, J.R, "Work redesign" (1980), Addision-Wesley
  25. Hair, J. F Jr, "Multivariate data analysis" (2006), Pearson International Edition, Inc
  26. Karatepe, O. M, "The effect of positive and negative work-family interaction on exhaustion- Does work-social support make a difference", International Journal of Contemporary Hospitality Management, 22(6), pp.836~856 (2010)
  27. Karatepe, O. M, "Antecedents and outcomes of work-family facilitation and family-work facilitation among frontline hotel employees", International journal of hospitality management, 27(4), pp.517~528 (2008)
  28. Karatepe, O. M, "Relationships of supervisor support and conflict in the work-family interface with the selected job outcomes of frontline employees", Tourism management, 28(1), pp.238~252 (2007)
  29. Karatepe, O. M, "The effects of work role and family role variables on psychological and behavioral outcomes of frontline employees", Tourism Management, 27(2), pp.255~268 (2006)
  30. Karatepe, O. M, "Work-family conflict and facilitation in the hotel industry: a study in Nigiria", Cornell Hospitality Quarterly, 49(4), pp.395~412 (2008)
  31. Kilic, H, "Factors influencing productivity in small island hotels: Evidence from Northern Cyprus", International Journal of Contemporary Hospitality Management, 27, pp.255~268 (2005)
  32. Kristin B, "A meta-analytic review of work-family conflict and its antecedents", Journal of Vocational Behavior, 67, pp.169~198 (2005)
  33. Melamed, S, "Attenuating the impact of job demands : additive and interactive effects of perceived control and social support", Journal of Vocational Behavior, 39, pp.40~53 (1991)
  34. Miles, R.E, "The boundaryless career: A new employment principle for a new organizational era", pp.97~115 (1996), Oxford University Press
  35. Netemeyer, R. G, "Development and validation of work-family conflict and family-work scales", Journal of Applied Psychology, 81(4), pp.400~410 (1996)
  36. Poon, JM, L, "Moderating effect of perceived control on perception of organizational politics outcomes", International Journal of Organizational Theory and Behavior, 7(1), pp.22~40 (2004)
  37. Thompson, C. A, "Relationships Among Organizational Family Support, Job Autonomy, Perceived Control, and Employee Well-Being", Journal of Occupational Health Psychology, 11(1), pp.100~118 (2005)
  38. Tabachnick, B. G, "Using multivariate statistics" (1996), Harper Collins College Publishers
  39. Yagil, D, "The relationship of customer satisfaction and service workers' perceived control", International Journal of Service Industry Management, 13(4), pp.382~398 (2002)
  40. Voydanoff, P, "The effects of work demands and resources on work-to-family conflict and facilitation", Journal of Marriage and Family, 66(1), pp.398~412 (2004)
  41. Zhang, M, "Work-family conflict and individual consequences", Journal of Managerial Psychology, 27(7), pp.696~713 (2012)

관련 논문AI추천

이 간행물의 다른 논문 (17건)