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The Effects of Korean Hotel Employee Follower Types on Job Attitudes

Sun-Rae Cho|Hee-Joung Yang
한국유통과학회 (Korea Distribution Science Association)|2016.10|유통과학연구 (Journal of Distribution Science)|제14권 제10호|pp. 5-19|DOI 10.15722/jds.14.10.201610.5

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참고문헌

키워드

Job SatisfactionFollowershipJob AttitudeIntention to Change CareerSocial Change Relationship

초록

Purpose – This study conducts an empirical analysis of Korean hotel employees’ perceived follower types and job attitudes and the influence of social relationships. Management methods are proposed based on the follower relationships. Research, data, and methodology – Data were collected from 400 surveys in eight top hotel restaurants in Seoul from March 16, 2016 to April 16, 2016. Of the 400, 359 valid surveys were used. The analysis was conducted using SPSS 19.0. Frequency and correlation, reliability and validity, and multiple regression tests were conducted. Results – Social relationships had a control effect on the relationship between follower types and job attitudes in terms of independent critical thinking and job satisfaction. For the social exchange relationship, active enthusiastic participation and job satisfaction had a control effect. The relationship of independent critical thinking and changes in career also had a control effect. There was no control effect in the relationship between active enthusiastic participation and motives for changing a career. Conclusion – By having followers with independent critical thinking and active enthusiastic participation, a company can achieve higher competitiveness.

Abstract

Purpose – This study conducts an empirical analysis of Korean hotel employees’ perceived follower types and job attitudes and the influence of social relationships. Management methods are proposed based on the follower relationships. Research, data, and methodology – Data were collected from 400 surveys in eight top hotel restaurants in Seoul from March 16, 2016 to April 16, 2016. Of the 400, 359 valid surveys were used. The analysis was conducted using SPSS 19.0. Frequency and correlation, reliability and validity, and multiple regression tests were conducted. Results – Social relationships had a control effect on the relationship between follower types and job attitudes in terms of independent critical thinking and job satisfaction. For the social exchange relationship, active enthusiastic participation and job satisfaction had a control effect. The relationship of independent critical thinking and changes in career also had a control effect. There was no control effect in the relationship between active enthusiastic participation and motives for changing a career. Conclusion – By having followers with independent critical thinking and active enthusiastic participation, a company can achieve higher competitiveness.

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