지역사회건강조사원들의 직무 만족도 관련 요인 및 특성
Characteristics and factors affecting the job satisfaction of community health survey interviewers
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Objectives: The purpose of this study was to suggest factors related with the job satisfaction ofinterviewers who participated in Community Health Survey (CHS) in Jeonbuk province. Methods: An interview survey was carried out, targeting all 70 interviewers who were working at JeonbukCHS from Oct. 20 to Oct. 31. 2011. Results: As a result of carrying out a univariate analysis of job satisfaction factors by generalcharacteristics, this study found out that interviewers at the age below 40 showed a higher emotionalfactor-related score than interviewers at the age over 40, and interviewers having participated a statisticsurvey more than 6 times showed a higher emotional factor-related score than interviewers havingparticipated a statistic survey less than 5 times. As a result of carrying out a multiple regression analysis offactors by general characteristics, this study found out that as interviewers were older, they showed a loweremotional factor-related satisfaction score and job performance factor-related satisfaction score, and their jobsatisfaction score was higher when a single interviewer conducts a survey than when more than 2interviewers conduct a survey. Conclusions: The interviewer's job satisfaction score was relatively low. This results strongly suggest that itis necessary to understand their job performance environment and work environment most of all. It isexpected that the results of this study will be used as basic data needed to increase the job satisfaction ofinterviewers from CHS and improve the quality of survey data.
Abstract
Objectives: The purpose of this study was to suggest factors related with the job satisfaction ofinterviewers who participated in Community Health Survey (CHS) in Jeonbuk province. Methods: An interview survey was carried out, targeting all 70 interviewers who were working at JeonbukCHS from Oct. 20 to Oct. 31. 2011. Results: As a result of carrying out a univariate analysis of job satisfaction factors by generalcharacteristics, this study found out that interviewers at the age below 40 showed a higher emotionalfactor-related score than interviewers at the age over 40, and interviewers having participated a statisticsurvey more than 6 times showed a higher emotional factor-related score than interviewers havingparticipated a statistic survey less than 5 times. As a result of carrying out a multiple regression analysis offactors by general characteristics, this study found out that as interviewers were older, they showed a loweremotional factor-related satisfaction score and job performance factor-related satisfaction score, and their jobsatisfaction score was higher when a single interviewer conducts a survey than when more than 2interviewers conduct a survey. Conclusions: The interviewer's job satisfaction score was relatively low. This results strongly suggest that itis necessary to understand their job performance environment and work environment most of all. It isexpected that the results of this study will be used as basic data needed to increase the job satisfaction ofinterviewers from CHS and improve the quality of survey data.
참고문헌 (13)
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