학습분석의 윤리적 이슈와 실천방안에 대한 초등학교 교사의 인식
Elementary school teachers’ perception on ethical issues and strategies of learning analytics
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초록
학습분석은 학습 과정을 깊이 이해하고 개별화된 학습환경을 효과적으로 설계하도록 돕는다. 그렇지만 지속적으로 학생의 행동 데이터를 수집하고 분석하는 과정에서 다양한 윤리적 이슈를 유발할 수 있다. 본 연구는 학교 교육을 개선하는 데 학습분석을 효과적으로 활용하기 위해서 교사의 관점에서 윤리적 이슈를 이해하고 이를 방지하기 위한 윤리적 실천방안을 탐색하고자 한다. 이를 위해 10명의 초등학교 교사를 심층 면담하여 초등학교 맥락에서 학습분석의 윤리적 이슈와 실천방안에 대한 교사의 인식을 조사하였다. 활동이론에 기반하여 면담 내용을 분석한 결과, 프라이버시 침해, 부정확한 분석과 처치, 감시와 검열, 과도한 경쟁, 저성취 학생에 대한 차별, 불명확하고 부적절한 책임 소재라는 여섯 가지 윤리적 이슈를 발견하였다. 그리고 활동체제의 상충관계를 경감시키고 윤리적 이슈를 예방하기 위한 방안으로 교사 교육 강화, 학습분석 시스템의 보안과 안정성 확보, 교육적으로 유의미한 처치 제공, 데이터 수집과 활용에 대한 규범 마련, 교사의 권한과 책임에 대한 규범 마련, 이해관계자의 민주적 의사결정과 참여 문화 형성이라는 여섯 가지 주제를 도출하였다. 본 연구는 학습분석을 성공적으로 학교 교육에 도입하기 위해서 윤리적 이슈에 더 많은 주의를 기울일 필요가 있다는 것을 시사한다.
Abstract
Learning analytics provides opportunities to deeply understand how people learn and to effectively design personalized learning environments, but there are ethical concerns of applying learning analytics, which constantly collects and analyzes student behavior data, in K-12 school. This study aims to explore the ethical issues and strategies through interviews with teachers who play a crucial role in teaching with learning analytics and have the responsibility to protect students from ethical problems. In this study, ten elementary school teachers, who had the experience of learning analytics, participated in the in-depth interviews regarding ethical issues of using the learning-analytics system and ethical strategies to address the issues in the context of Korean elementary schools. The framework of activity theory was applied to analyzing the ethical issues of learning analytics from the socio-cultural aspects. As a result, this study found six themes of ethical issues: privacy violation, incorrect analysis and intervention, surveillance and censorship, excessive competition, discrimination against low achievers, and unclear and inappropriate rules of responsibility. This study also found six themes of ethical strategies to reduce or prevent the contradictions of the activity system. The strategies were closely related to improving teachers’ capacities, learning analytics systems, educational intervention, ethical rules of data collection and analysis, rules of teachers’ rights and responsibilities, and participation of education stakeholders. This study implies that ethical issues are critical in successfully adopting learning analytics to improve teaching and learning in elementary schools.
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