병원간호사 역할갈등의 빈도와 심각성
Frequency and Severity of the Nurses’Role Conflict in the Hospital Nurses
0
조회
0
다운로드
28
인용
0
참고문헌
키워드
초록
Purpose: The purpose of this study was to identify the frequency and severity of role conflict experienced by nurses in the hospital. Methods: For this survey a self-report questionnaire on nurses' role conflict was used for data collection. Participants were 472 nurses in hospitals with over 500 beds. The questionnaire had 82 items classified into five categories (role activity, relationships between: nurse-nurse, nurse-patient/caregiver, nursedoctor,and nurse-other department staff). The questionnaire was developed through focus group interviews with nurses according on their work experiences and literature reviews that were validated by the researchers. Data were analyzed using descriptive statistics for frequency and severity of nurses' role conflict. Cronbach's αfor the questionnaire was .95 (frequency), .97 (severity). Results: Mean score for nurses' role conflict was 1.64. The highest frequency for nurses' role conflict was in the category, relationship between nurse and patients or their families (2.00±0.46). The highest severity for nurses' role conflict was in the category; relationship between nurses and doctors (1.96±0.56). Conflict about nurses' role activity showed both high frequency (1.99±0.39)and severity (1.95±0.43). Conclusion: Results indicate a need to develop programs to improve interpersonal relationship so as to reduce role conflict and encourage nurses' professional satisfaction and achievement.
Abstract
Purpose: The purpose of this study was to identify the frequency and severity of role conflict experienced by nurses in the hospital. Methods: For this survey a self-report questionnaire on nurses' role conflict was used for data collection. Participants were 472 nurses in hospitals with over 500 beds. The questionnaire had 82 items classified into five categories (role activity, relationships between: nurse-nurse, nurse-patient/caregiver, nursedoctor,and nurse-other department staff). The questionnaire was developed through focus group interviews with nurses according on their work experiences and literature reviews that were validated by the researchers. Data were analyzed using descriptive statistics for frequency and severity of nurses' role conflict. Cronbach's αfor the questionnaire was .95 (frequency), .97 (severity). Results: Mean score for nurses' role conflict was 1.64. The highest frequency for nurses' role conflict was in the category, relationship between nurse and patients or their families (2.00±0.46). The highest severity for nurses' role conflict was in the category; relationship between nurses and doctors (1.96±0.56). Conflict about nurses' role activity showed both high frequency (1.99±0.39)and severity (1.95±0.43). Conclusion: Results indicate a need to develop programs to improve interpersonal relationship so as to reduce role conflict and encourage nurses' professional satisfaction and achievement.
참고문헌 (20)
- 지성애, "임상간호사 역할정립에 관한 연구", 임상간호연구, 9(2), pp.107~123 (2004), 병원간호사회
- 하나선, "간호학생이 지각한 전문직 사회화가 역할갈등 및 전문직 자아개념에 미치는 영향", 임상간호연구, 15(2), pp.47~56 (2009), 병원간호사회
- Hendel, T., "Nurse", physician conflict management mode choices : Implications for improved collaborative practice, 2007, pp.31(3), 244~253
- 강기노, "중소병원 간호사의 이직의도 영향 요인", 간호행정학회지, 18(2), pp.155~165 (2012), 간호행정학회
- Kim, H. M., "Expectation of both nurses and patients to the nursing role", The Kyungpook University Medical Journal, 33(4), pp.311~321 (1992)
- 김주현, "한국 임상간호사 역할정립에 관한 연구 II", 임상간호연구, 10(2), pp.157~171 (2005), 병원간호사회
- 김종경, "병원간호사 이직의도에 관한 문헌 분석", 간호행정학회지, 17(4), pp.538~550 (2011), 간호행정학회
- Kozlowski, S. W. J., "Enhancing the effectiveness of work groups and teams", Psychological Science in the Public Interest, 7(3), pp.77~124 (2006)
- 이병주, "의사와 간호사 간 관계에서 나타나는 갈등의 유형, 원인 및 비대칭성", 한국심리학회지: 산업 및 조직, 25(1), pp.1~25 (2012), 한국산업및조직심리학회
- 이은숙, "중환자실의 현장실무 강화교육 프로그램이 간호학생의 임상수행능력과 임상실습교육 만족도에 미치는 효과", 임상간호연구, 17(2), pp.262~274 (2011), 병원간호사회
- National Public Service Unions, "Improvement of medical services for hospital staff to improve the quality structure, In Seoul: Research community health and alternative" (2008), National Public Service Unions
- Nelson, G. A., "Nurse-physician collaboration on medical-surgical units", Medsurg Nursing, 17(1), pp.35~40 (2008)
- Park, M. H., "Managing nurses’ role conflict at hospitals", 석사, pp.2001
- 손인순, "신규간호사의 조직사회화 측정도구 개발", 임상간호연구, 14(1), pp.85~97 (2008), 병원간호사회
- Son, E. J., "Nurses role conflicts influencing on the organizational commitments and turnover intentions", 석사, pp.2011
- 송경자, "일개 대학병원 간호사의업무수행능력에 관한연구", 임상간호연구, 12(1), pp.97~108 (2006), 병원간호사회
- Statistics Korea, "Employment Trends" (2007), Statistics Korea
- 성미혜, "중환자실 간호사와 일반병동 간호사의 역할갈등과 직무만족도 비교연구", 간호행정학회지, 12(1), pp.104~112 (2006), 간호행정학회
- Tarrant, T. A., "Role conflict, role ambiguity, and job satisfaction of the nurse executive", 박사, pp.2008
- 유성자, "일 지역 지방중소병원 간호사의 이직의도에 영향을 미치는 예측요인", 간호행정학회지, 15(1), pp.16~25 (2009), 간호행정학회