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요양병원 요양보호사의 직업정체성, 직업만족 및 직무몰입 간의 관계에 관한 실증적 연구

The Relationships among Occupational Identity, Occupation Satisfaction Job Commitment of Care Workers in Care Hospitals - Focusing on moderating effects of personal characteristics

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초록

The purpose of this study was to investigate the relationships between occupational identity, occupation satisfaction, and self-efficacy of care workers in care hospitals and to draw implications for improving the quality of care services. In order to accomplish the purpose of this study, the occupational identity of care workers in care hospitals as an independent variable, occupation satisfaction as a dependent variable of occupational identity, and self-efficacy as a moderating variable were selected. The causal relationships between occupational identity and occupation satisfaction and the moderating effect of self-efficacy were analyzed. As a result of the analysis, the occupational identity of care workers in care hospitals showed significant effects on occupation satisfaction and job commitment. Also, the effects of occupational identity on occupation satisfaction and job commitment differ depending on self–efficacy, which means that moderating effects of self-efficacy are significant. Based on this analytical results, the theoretical and policy implications of this study were suggested, and the directions and limitations of this study were suggested.

Abstract

The purpose of this study was to investigate the relationships between occupational identity, occupation satisfaction, and self-efficacy of care workers in care hospitals and to draw implications for improving the quality of care services. In order to accomplish the purpose of this study, the occupational identity of care workers in care hospitals as an independent variable, occupation satisfaction as a dependent variable of occupational identity, and self-efficacy as a moderating variable were selected. The causal relationships between occupational identity and occupation satisfaction and the moderating effect of self-efficacy were analyzed. As a result of the analysis, the occupational identity of care workers in care hospitals showed significant effects on occupation satisfaction and job commitment. Also, the effects of occupational identity on occupation satisfaction and job commitment differ depending on self–efficacy, which means that moderating effects of self-efficacy are significant. Based on this analytical results, the theoretical and policy implications of this study were suggested, and the directions and limitations of this study were suggested.

참고문헌 (15)

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  11. 이창호, "노인요양시설에서 요양보호사의 직업적 정체성이 서비스 질에 미치는 영향에 대한 실증적 연구 - 직무만족의 매개효과 -", 인적자원관리연구, 22(3), pp.1~21 (2015), 한국인적자원관리학회[DOI]
  12. 남현주, "시설요양보호사의 직무스트레스와 슈퍼비전소진과의 관계:직업정체성의 매개효과", 노인복지연구, 71(3), pp.9~28 (2016), 한국노인복지학회
  13. Choi, "The Influence of Emotional Labor of the Long-term Care Workers on The Turnover Intention: Focused on the Moderating Effect of Occupational Identity", pp.2016
  14. Kim, Gum Jae, "A Study on Factors Influencing on the Work and Job Satisfaction of Signlanguage Translation Center employees", pp.2005
  15. 박종철, "호텔從事員의 社會的 資本이 自己效能感 및 職務滿足, 組織沒入에 미치는 影響", 관광산업연구, 5(2), pp.182~203 (2011), 관광산업연구소

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