사회적기업의 기업간 협업지원을 위한 온라인 플랫폼의 요구특성에 관한 연구
A Study on the Required Characteristics of Collaborative Online Platform for Social Enterprises
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초록
사회적 기업은 경제적 목적과 사회적 목적을 동시에 달성해야 하는 이중적 구조로 인해 높은 비용구조와 비효율적 운영, 대부분 인적 자원과 물적 자원이 부족한 상태에 놓여 있다. 이러한 문제를 해결하기 위하여 사회적 기업 간의 자원 및 정보 공유 등의 협업은 중요한 관리적 문제로 주목받고 있다. 이러한 사회적 기업 간의 공동 프로젝트 추진, 자원 부족(자금, 기술, 인력, 장비 등)의 문제 해결, 기업간 의사소통 채널 구축 및 유기적 정보공유 등을 원활하게 지원하는 수단으로서 온라인 플랫폼(online platform)의 구축 및 운영이 중요시되고 있다. 이러한 배경에 따라 본 연구는 사회적 기업의 협업을지원하는 온라인 플랫폼의 요구특성이 기업의 특성(일반 특성, 협업 특성)에 따라 어떻게 달라지는가를실증적으로 규명한 결과, 규모에 따라 통계적으로 유의한 수준에서 차이가 존재하고 있음을 확인할수 있었다. 이러한 결과는 향후 국내 사회적 기업의 협업 지원 온라인 플랫폼의 관리방안 도출, 플랫폼을 이용한 협업 증대 방안 모색 등에 있어서 유용하게 활용될 수 있을 것으로 기대된다.
Abstract
Social enterprises have a high cost structure, inefficient operation, and poor human and material resources due to a dual structure that must achieve both economic and social purposes. To solve this problem, collaboration, such as sharing resources and information between social enterprises, is emerging as an important management issue. Accordingly, in recent years, the establishment and operation of an online platform is being emphasized as a means to effectively support the problem of lack of resources (human resources, equipment, funds, and technology) between social enterprises, the promotion of joint projects between companies, and the establishment of organic information sharing and communication channels between companies. This study empirically analyzed how the required characteristics of the online platform that supports the collaboration of social enterprises vary depending on the characteristics of the enterprise (general characteristics, collaboration characteristics), and found that there are statistically significant differences depending on the size. These results are expected to be useful in deriving management plans for online platforms for cooperation support for domestic social enterprises in the future, and seeking ways to increase collaboration using the platforms.
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