관공통역사와 중재적 역할: 고궁가이드를 중심으로
Toursim Interpreters and Intermediary Roles: Focused on the Palace Guides
0
조회
0
다운로드
6
인용
0
참고문헌
키워드
초록
This paper presents general concepts of the tour guide and some characteristics on tourism interpretation. The tour guide, combining the tour(the business) with the guide(the activity), is a compound term designating a person who leads the tourists in tourism business. As the volume of tourists is increasing, and the impact of tourism on society is becoming greater, the role of the tour guide gets highlighted of which the service quality is measured by the linguistic performance. Therefore it is time to reevaluate the role of the tour guide from the linguistic paradigm. From the interpretation perspective, the direct communication with the foreign tourists differentiates the tourism interpretation from other types of interpretation, but assuming the extended model of the triadic communication with the destination a party, tourism interpretation is a part of interpretation. Then tourism interpreter is a person performing the guiding activity with a high level of the linguistic competence and performance. This paper takes the Cohen's model of the guide roles as its base and studies the mediating role of guides especially at the Kyungbokgung palace. With consideration of guide's communicative role at the heritage interpretation, the tour guide becomes the tourism interpreter, a new professional with communicative competence as well as tourism knowledge.
Abstract
This paper presents general concepts of the tour guide and some characteristics on tourism interpretation. The tour guide, combining the tour(the business) with the guide(the activity), is a compound term designating a person who leads the tourists in tourism business. As the volume of tourists is increasing, and the impact of tourism on society is becoming greater, the role of the tour guide gets highlighted of which the service quality is measured by the linguistic performance. Therefore it is time to reevaluate the role of the tour guide from the linguistic paradigm. From the interpretation perspective, the direct communication with the foreign tourists differentiates the tourism interpretation from other types of interpretation, but assuming the extended model of the triadic communication with the destination a party, tourism interpretation is a part of interpretation. Then tourism interpreter is a person performing the guiding activity with a high level of the linguistic competence and performance. This paper takes the Cohen's model of the guide roles as its base and studies the mediating role of guides especially at the Kyungbokgung palace. With consideration of guide's communicative role at the heritage interpretation, the tour guide becomes the tourism interpreter, a new professional with communicative competence as well as tourism knowledge.
참고문헌 (37)
- "문화재청 주요업무통계자료집" (2009)
- "EFTGA (the European Federation of Tourist Guide Association)", ~ (1998)
- 강지혜, "통역의 이해" (2004), 한국문화사
- Angelelli, C., "의료통역입문: 문화간 의사소통, 어떻게 하나?" (2009), 한국외국어대학교 출판부
- 김경림, "관광객만족도에 미치는 관광통역가이드의 제 역할에 관한 연구, 일본인 관광객 중심으로", 한국호텔관광학회 2001 추계정기학술논문발표회, pp.7~25 (2001), 한국호텔관광학회
- Seleskovitch, D., "국제회의 통역에의 초대" (2002), 한국문화사
- 정호정, "통역ㆍ번역의 이해" (2007), 한국문화사
- Ap, J., "Case study on tour guiding: Professionalism, issues and problems", Tourism Management, 22(5), pp.551~563 (2001)
- Bochner, S., "The mediating person: bridges between cultures" (1981), Schenkman publishing
- Baker, M., "Routledge Encyclopedia of Translation Studies" (2009), Routledge
- Beck, L., "Interpretation for the 21st century" (2002), Sagamore Publishing
- Cohen, E., "The tourist guide.Annals of Tourism Research", Annals of Tourism Research, 12(1), pp.5~29 (1985)
- Cohen, E., "new paradigm in guiding: The Madrich as a role model", Annals of Tourism Research, 29(4), pp.919~932 (2002)
- Collins, V.R., "Becoming a tour guide: Principles of guiding and site interpretation" (2000), Continuum
- Cronin, M., "Across the lines: travel, language, translation" (2000), Cork University Press
- Harris, B., "Norms in interpretation", Target, 2(1), pp.115~119 (1990)
- Hollaway, J., "The guided tour:a sociological approach.Annals of Tourism Research", Annals of Tourism Research, 8(3), pp.377~402 (1981)
- Howard, J, "Investigating the roles of the indigenous tour guide,The Journal of Tourism Studies", The Journal of Tourism Studies, 12(2), pp.32~39 (2001)
- Huang, Y., "Chinese professional tour guides' perception of roles and the implied challenges in intercultural communication", US-China Foreign Languages, 7(8), pp.11~21 (2009)
- Heung, V.C.S., "Effects of tour leader's service quality on agency's reputation and customers' word-of-mouth", Journal of Vacation Marketing, 14(4), pp.305~315 (2007), Sage Publication
- Hughes, G., "Tourism and the geographical imagination", Leisure Studies, 11(1), pp.31~42 (1991)
- Kwak, J. C., "Training first medical interpreters in Korea. in: The 9th International Conference on Translation and Interpretation Studies", pp.47~61 (2009)
- Leclerc, D., "Tour guide communication competence: French, German and American tourists' perceptions", International Journal of Intercultural Relations, 28, pp.181~200 (2004)
- Mancini, M., "Conducting Tours: A Practical Guide" (1990), Southwestern Publishing
- Martin, J., "Intercultural communication competence: A review" (1993), Sage Publications
- McDonnell, I., "The role of the tour guide in transferring cultural understanding, Working Paper No.3 School of Leisure, Sport and Tourism" (2001), University of Technology Sydney
- Moscardo, G., "Making Visitors Mindful: Principles for Creating Sustainable Visitor Experiences through Effective Communication" (1999), Sagamore publishing
- Pearce, P. L., "The social psychology of tourist behavior" (1982), Oxford
- Pearce, P.L., "Tourist-guide interaction", Annals of Tourism Research, 11(1), pp.129~146 (1984)
- Reisinger Y., "Reconceptualising interpretation: The role of tour guides in authentic tourism", Current Issues in Tourism, 9(6), pp.481~498 (2006)
- Seleskovitch, D., "Interpreting for International Conference" (1978), Pen an Booth
- Schmidt, C., "The guided tour: Insulated adventure", Urban Life, 7(4), pp.441~467 (1979)
- Taft, R., "The role and responsibility of the mediator. in: The mediating person: bridges between cultures", pp.53~87 (1981), Schenkman publishing company
- Yu, X., "Intercultural communication and mediation: A framework for analysing the intercultural competence of Chinese tour guides", Journal of Vacation Marketing, 8(1), pp.75~87 (2001)
- Zhang, H., "Application of importance-performance model in tour guides' performance: evidence form mainland Chinese outbound visitors in Hong Kong", Tourism Management, 25(1), pp.81~91 (2004)