호텔조직에서 리더십 스타일이 갈등관리전략과 팀 효율성에 미치는 영향

참고문헌 (70)

1. 김대원, "거래적 리더쉽 및 개인적 갈등과 조직시민행동", 행정논총, 48(2), pp.369~392 (2010), 한국행정연구소
2. 김순희, "항공사 승무원 팀조직의 팀후원인식, 팀몰입, 서비스 성과 간의 구조적 관계", 관광연구, 27(4), pp.53~74 (2012), 대한관광경영학회
3. 김옥란, "외식업체 종사원 갈등지각수준이 서비스품질에 미치는 영향", 외식경영연구, 10(4), pp.275~294 (2007), 한국외식경영학회
4. 김우진, "외식업체 종사원의 집단응집성과 팀후원인식이 팀과 조직에 대한 몰입과 경력몰입 및 이직의도에 미치는 영향에 관한 구조모형분석", 외식경영연구, 14(2), pp.7~26 (2011), 한국외식경영학회
5. 박재연, "호텔기업에서의 상사의 리더십이 종사원의 신뢰 및 집단응집력에 미치는 영향", 한국콘텐츠학회 논문지, 9(2), pp.381~390 (2009), 한국콘텐츠학회
6. 서태양, "변혁적 리더십과 상사에 대한 신뢰가 여행사 종사자의 서비스개선 행동과 이직의도에 미치는 영향", 관광연구, 24(5), pp.107~126 (2009), 대한관광경영학회
7. 신강현, "여행사관리자의 리더십유형이 종사원의 조직몰입과 직무만족에 미치는 영향", 관광경영연구, 13(2), pp.105~130 (2009), 관광경영학회
8. 이상규, "변혁적 리더십과 창의성이 조직혁신성에 미치는 영향에 관한 연구 - 식음료 부서를 중심으로 -", 외식경영연구, 15(4), pp.129~151 (2012), 한국외식경영학회
9. 이생노, "호텔종사원의 서비스지향성, 직무만족, 경영성과간의 관계 연구", 관광연구저널, 28(3), pp.207~219 (2014), 한국관광연구학회
10. 이수광, "변혁적 리더십이 정서적·유지적 몰입에 미치는 차별적 영향에 관한 연구 - 소진의 매개효과를 중심으로 -", 관광경영연구, 14(1), pp.131~146 (2010), 관광경영학회
11. 전무경, "벤처기업 최고경영자의 변혁적·거래적 리더십이 조직만족에 미치는 영향", 기업경영연구, 17(3), pp.159~171 (2010), 한국기업경영학회
12. 정혜란, "변혁적리더십이 직무만족과 고객지향성에 미치는 영향 - 팔로어십의 조절효과를 중심으로 -", 관광경영연구, 18, pp.277~298 (2014), 관광경영학회
13. 최동주, "외식업체 종사원이 지각하는 상사의 서번트 리더십이 조직에 대한 신뢰와 조직몰입에 미치는 영향", 관광경영연구, 12(3), pp.91~113 (2008), 관광경영학회
14. 한금희, "호텔종사자의 감성리더십 인식 차이가 LMX와 조직시민행동에 미치는 영향", 관광경영연구, 18, pp.339~359 (2014), 관광경영학회
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