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혁신 신제품에 대한 지각된 혁신성과 지각된 호기심이 수용의도에 미치는 영향: 프리어나운싱의 정보속성을 중심으로

The Effect of Perceived Innovativeness and Perceived Curiosity on Adoption Intention: Focusing on the Characteristics of Preannouncing Information

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주제분류경영학

초록

기존의 신제품의 프리어나운싱 관련 연구들은 주로 기업의 전략적 의사결정에 초점을 맞추어서 다루어 왔다. 반면에 혁신적인 신제품을 프리어나운싱 맥락에서 신제품의 정보속성에 초점을 맞추어서 소비자들의 반응을 연구한 것은 이루어지지 않았다. 본 연구는 혁신 신제품의 하나로 볼 수 있는 플렉서블 디스플레이를 프리어나운싱 맥락에서 출시 전 제품에 대한 고객관심 구축 및 수용과정에 영향을 미치는 수단으로서의 프리어나운싱 정보의 중요성에 주목하여 혁신 신제품의 프리어나운싱 정보의 정보속성이 혁신 신제품에 대한 수용과정에서 사용의도를 어떤 기제를 통해 유발하는가를 규명하고자 하였다. 연구 결과, 프리어나운싱 정보속성의 대부분이 소비자의 내적 지각과정인 지각된 호기심과 지각된 혁신성에 긍정적인 영향을 주는 것으로 나타났으며, 프리어나운싱 정보를 통해 유발된 제품에 대한 지각된 혁신성과 지각된 호기심은 제품의 사용의도에 긍정적인 영향을 미치는 것으로 나타났다. 정보 속성 가운데 프리어나운싱 정보의 신뢰성, 관련성, 새로움은 지각된 혁신성에 긍정적인 영향을 미치는 것으로 나타났으나, 프리어나운싱 정보의 이해용이성은 혁신성에 미치는 영향은 기각되었다.

Abstract

Plenty of previous researches considered new product preannouncement as major strategic decision of a corporate, but it is little that a research about consumer response to new preannouncement activity of a corporate. This study notes the growing importance of information characteristics as a means of building customer interest under new product preannouncing context. The author aims to identify how to trigger intention of usage on preannounced new products, and test information characteristics of determinants of the perceived curiosity and the perceived innovativeness and test such constructs that influence intention of usage of consumers as a result of consumer's perception in exposed preannounced information of new product. The main findings are that the information characteristics except comprehensive ease positively influence perceived curiosity and the perceived innovativeness, and perceived curiosity positively influence intention of usage.

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