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The Effect of Dental Hygienists' Emotional Labor and Level of Depression on their Job Satisfaction and Commitment to the Organization

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초록

The study surveyed 350 dental hygienists in Seoul, Gyeonggi-do, and other regions to assess the correlation between their emotional labor and depression level and their impact on job satisfaction and commitment to the organization. In order to find out the factors affecting job satisfaction, monthly income, place of work, and leisure activities were treated as variable numbers, emotional labor, depression, and organizational committment were independent variables, and multiple regression analysis was conducted with job satisfaction as dependant variables, and organizational committment and emotional labor were shown as factors affecting job satisfaction. To identify the factors affecting organizational committment, monthly income, place of work, and leisure activities were treated as variable numbers, emotional labor, depression, and multi-recovery analysis using organizational committment as independent variables, and the results showed that job satisfaction, emotional labor, and depression were the factors affecting organizational committment. In this study, dental hygienists have shown tendencies for commitment to the organization in the order of job satisfaction, emotional labor, and depression. The results have confirmed that emotional labor and depression experienced in the health care environment are closely linked to job satisfaction and commitment to the organization, which will help with other research to deal with and solve emotional labor and depression of dental hygienists.

Abstract

The study surveyed 350 dental hygienists in Seoul, Gyeonggi-do, and other regions to assess the correlation between their emotional labor and depression level and their impact on job satisfaction and commitment to the organization. In order to find out the factors affecting job satisfaction, monthly income, place of work, and leisure activities were treated as variable numbers, emotional labor, depression, and organizational committment were independent variables, and multiple regression analysis was conducted with job satisfaction as dependant variables, and organizational committment and emotional labor were shown as factors affecting job satisfaction. To identify the factors affecting organizational committment, monthly income, place of work, and leisure activities were treated as variable numbers, emotional labor, depression, and multi-recovery analysis using organizational committment as independent variables, and the results showed that job satisfaction, emotional labor, and depression were the factors affecting organizational committment. In this study, dental hygienists have shown tendencies for commitment to the organization in the order of job satisfaction, emotional labor, and depression. The results have confirmed that emotional labor and depression experienced in the health care environment are closely linked to job satisfaction and commitment to the organization, which will help with other research to deal with and solve emotional labor and depression of dental hygienists.

참고문헌 (7)

  1. Bae, S. Y., "The effect emotional labor on job satisfaction and turnover intention of dental hygienists", pp.2014
  2. 최윤경, "치과위생사의 감정노동 실태와 우울에 미치는 영향", 한국산학기술학회논문지, 18(7), pp.635~643 (2017), 한국산학기술학회[DOI]
  3. 김수경, "일상활동구강영향지수(OIDP)를 이용한 교정환자의 구강건강관련 삶의 질과 만족도 평가", 한국치위생학회지, 18(4), pp.535~546 (2018), 한국치위생학회[DOI]
  4. Park, E. J, "A study of job stress and job satisfaction of dental hygienist", 석사, pp.2003
  5. 박성숙, "치과위생사의 특성에 따른 직무만족도에 관한 조사 연구", 한국치위생학회지, 8(1), pp.45~57 (2008), 한국치위생학회
  6. 류혜겸, "치과위생사의 내적ㆍ외적만족과 조직몰입도의 관련성", 한국치위생학회지, 17(5), pp.735~745 (2017), 한국치위생학회[DOI]
  7. 심재훈, "물리치료사의 임파워먼트와 직무만족, 조직몰입과의 관계", 한국전문물리치료학회지, 15(3), pp.70~79 (2008), 한국전문물리치료학회

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