청소년 내담자의 상담기대가 작업동맹 및 상담성과에 미치는 영향
The Effects of Adolescent Client's Expectations about Counseling on Working Alliance and Counseling Outcome
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본 연구의 목적은 청소년 내담자의 상담기대가 작업동맹 및 상담성과에 영향을 미치는지를 확인하고, 이 과정에서 상담자-내담자의 작업동맹이 상담기대와 상담성과간의 매개역할을 하는지 검증하는 것이다. 연구대상은 13세에서 19세까지의 남녀 청소년 내담자 85명이었다. 연구결과는 다음과 같다. 첫째, 청소년 내담자는 상담기대가 높을수록 상담만족도는 높았으나, 전반적 심리사회적 고통에서의 변화를 측정하는 Y-OQ-SR은 상담기대와 상관이 없는 것으로 나타났다. 둘째, 상담자-내담자의 작업동맹은 상담만족도와 정적상관을 보였으나, Y-OQ-SR과는 상관이 없었다. 이는 작업동맹이 높을 경우 주관적인 상담만족도는 높아지지만, 심리사회적 고통의 호전과는 관련이 없다는 것을 의미한다. 셋째, 작업동맹의 하위요인 중 긍정적 감정관계를 많이 경험할수록 상담만족도가 커지는 것으로 나타났다. 넷째, 작업동맹은 청소년 내담자의 상담기대와 상담만족도와의 관계에서 완전매개효과를 가지는 것으로 나타났다. 이러한 연구결과의 의의와 제한점에 대해 논의하였다.
Abstract
The purpose of this study was to examined that the adolescent client's expectations about counseling(EAC) has an effects on the counseling outcome; and verified whether the working alliance of counselor and client performs as an role of mediation in this process. The research participants were 85 adolescents in 13~19 years old who were waiting for counseling. The results were as follows. First, the EAC of adolescent clients were significantly different from a certain measure methods of counseling outcome. In other words, when the adolescent clients expect the counseling itself in the affirmative, they also perceived high counseling satisfaction. However, it appears that Y-OQ-SR which measures the reduction of symptom was not related to EAC. Second, the EAC affected directly to working alliance. In third, the working alliance of client and counselor affected directly to the counseling satisfaction, but it was not related to Y-OQ-SR. This result indicated that the counseling satisfaction increases in case of the high degree of working alliance, but it is not related to symptom reduction. In addition to it, the more adolescent clients experience the positive emotional-relations in the subordinate element of working alliance, the more number of adolescent clients had high degree of satisfaction for counseling outcome. Forth, the working alliance presented as a complete mediation effect in relation between the EAC of adolescent clients and the counseling outcome. Limitations as well as implications of the study were discussed.
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