상담자와 초등교사의 심리적 소진 관련 변인 연구
The factors Associated with Psychological Burnout of helping professional, counselors and teachers
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상담자와 교사는 다른 사람에게 보살핌과 도움을 주는 조력전문직 (helping proffessional)이라는 점에서 공통점을 지닌다. 본 연구는 상담 실무자 (N=115)와 교사 (N=96)들이 경험하는 심리적 소진의 정도와, 심리적 소진을 유발하는 요인 (위험요인)과 줄이는데 기여하는 요인들 (보호요인)이 무엇인지에 대하여 비교하여 보았다. 그 결과 교사와 상담자간 심리적 소진의 정도에는 유의미한 차이가 없었다. 직무환경 위험요소는 교사들이 상담자보다 유의미하게 높은 것으로 나타났다. 사회적 지지의 하위요인별 차이분석에서는 상담자가 슈퍼바이저의 지지에서 교사들보다 통계적으로 유의미하게 높게 나타났다. 사회적 지지와 직무환경의 위험요소가 교사와 상담자의 심리적 소진의 각 하위요인에 미치는 영향력을 살펴보기 위한 다중회귀분석을 하였다.
Abstract
The purpose of this study was to find the factors associated with psychological burnout of helping professional, the counselors and teachers. Burnout is one form of emotional strain that has been studied extensively in diverse occupational settings, particularly those in people-oriented, human service occupations, helping professions, or high touch fields. In the present study, we examined how occupational stress and perceived social support influence on the level of burnout in the counselors adn teachers in Korea. Research participants were 115 counselors working either in community or in university counseling centers and 96 teachers working in primary school. The level of burnout was assessed by the Maslach Burnout Inventory (Maslach & Jackson, 1986). Occupational stress was measured by the questionnaire developed by Jayaratne and Jackson (1981), and perceived social support from supervisors, colleagues, and family was assessed by the questionnaire developed by Caplan, Cobb, French, Harrison & Pinneau (1980). To investigate the difference of the burnout levels between counselors and teachers, t-test was conducted. The level of burnout was predicted through a stepwise multiple regression analysis. As the result, there was no differences between the groups of counselors and teachers the degree of psychological burnout. There are more perceived occupational stress, less perceived social support to teachers than counselors. The result indicated that social support significantly buffers the negative impact of work-related on burnout in counselors and teachers in Korea. The implication for future studies and for counseling practices were discussed.
