대학정보시스템의 성과에 미치는 영향 요인
The Influencing Factors of Performance in University Information Systems
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참고문헌
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초록
본 연구의 주목적은 대학정보시스템의 성과에 미치는 영향 요인을 실증적으로 분석해 보는 것이다. 관련 문헌 고찰 결과를 토대로, 대학정보시스템의 성과변수로서 사용자 만족도 및 개인적 효과, 그리고 조직적 성과를 도출하였다. 그리고 이들 성과변수에 영향을 미치는 요인으로서 조직의 지원, 개인적 요인(컴퓨터 자기효능감), 정보시스템 품질 요인을 도출하고, 연구모형을 구축하였다. 대학정보시스템 사용자들을 대상으로 수집된 자료에 대한 분석 결과는 다음과 같다. 첫째, 조직의 지원과 개인적 요인은 정보시스템 품질에 긍정적인 영향을 미치는 것으로 나타났다. 둘째, 정보시스템 품질은 사용자 만족도에 긍정적인 영향을 미치는 것으로 밝혀졌다. 마지막으로, 사용자 만족도는 개인적 효과에, 개인적 효과는 조직적 효과에 긍정적인 영향을 미치는 것으로 밝혀졌다.
Abstract
The primary purpose of this study is to examine the influencing factors of performance in university information system. Based on relevant literature reviews, this study posits organizational support, personal characteristics(computer self efficacy), and information system quality as influencing factors of performance. And this study posits user satisfaction, individual impact, and organizational impact as performance of university information system. The major findings from the data analyses are as follows. Firstly, organizational support and computer self efficacy had a positive influence upon information system quality. Secondly, information system quality had a positive influence upon user satisfaction. Lastly, as the relationship of performance variables, user satisfaction had a positive influence upon individual impact, and individual impact had a positive influence upon organizational impact.
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