모바일 웹 정보시스템에서의 운영감리를 위한 점검항목 개발

Abstract

According to rapid growth of smart phone usage in Korean mobile market, many companies has been expending their mobile market and constructing the mobile web information system. Although mobile web information system has been consistently grown up, the study of operation audit did not show any significant progress, and the perception of the mobile web information systems audit is low. There were not many cases that performed the mobile web information systems operation audit so far. The risk factors in operating a mobile web information systems courses at public institutions are the lack of professional business management for outsourced development, lacks of information sharing and specific technical review system for redundant investment, and the weakness of system stability. Thus, we needs the operation audit of mobile web information systems. You can see the effect of increasing the effectiveness of the quality to improve the mobile web information business management and process improvement. In this paper, we compared the ITIL checklists to apply the effective operation audit of the mobile web information systems. We derived the checklists of operation audit by each domain of service strategy, service design, service transition, service operation, and continual service improvement which is ITIL V3 life cycle. As the result, this study appear to have more than average satisfaction the suitability results were.