국내 근로자의 직무 스트레스가 조직몰입에 영향을 미치는가? 조직문화의 조절효과
Does Job Stress of Domestic Workers Affect Organizational Commitment? Moderating Effect of Organizational Culture
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초록
근로자 스트레스 관리와 직원의 안녕 및 복지 향상을 위한 전략 개발은 기업 이미지와 이익에 직접적인 영향을 미칠 뿐만 아니라, 기업 경영전략과 조직문화의 개선에 기여할 수 있는 중요한 요소이다. 이에 따라 직무 스트레스와 관련된 연구는 현대 조직 심리학과 경영학 분야에서 주목받고 있는 주제 중 하나로 부각되고 있다. 이에 따라 본 연구는 직무 스트레스와 조직몰입 간의 관계를 파악하고, 조직문화가 이 관계를 어떻게 조절하는지를 검증하였다. 국내 거주 중인 317명의 성인 근로자를 대상으로 설문조사를 실시하였으며 SPSS 27.0과 Macro 4.1 프로그램을 활용하여 수집된 데이터를 분석하였다. 구체적인 분석절차는 다음과 같다. 첫째, 척도의 타당도및 신뢰도를 검증하기 위해 탐색적 요인분석을 실시한 후 문항내적합치도계수를 산출하였다. 둘째, 기술통계분석을 실시하여 주요 변수의 일반적 경향성을 검토하고 정규성 여부를 확인하였고, 셋째, Pearson 적률상관관계분석을 실시하여 주요 변수 간의 관련성을 파악하였다. 마지막으로 회귀분석을 실시하여 조절효과를 검증하였고, 조절효과가 유의하게 조절변수에서는 추가적으로 조절효과의 양상을 파악하였다. 연구결과는 직무 스트레스가 조직몰입에 부의 영향을 미치는 것을 확인하였다. 그리고 조직문화 중 합리문화, 합의문화가 직무 스트레스와 조직몰입 간의 관계를 조절하는 것을 확인할 수 있었다. 본 연구가 조직의 스트레스 정책 및 조직문화 개선 방안을 제시하고, 조직 리더와 관리자가 조직의 효율성과 직원의 만족도를 개선할 수 있는 기초자료로 활용되길 희망한다.
Abstract
Developing strategies to manage worker stress and improve employee well-being and welfare is an important factor that can directly affect the corporate image and profits, but can also contribute to improving corporate management strategy and organizational culture. Accordingly, research related to job stress is emerging as the fields of modern organizational psychology and management. This study identified the relationship between job stress and organizational commitment and verified how organizational culture moderates this relationship. A survey was conducted on 317 adult workers living in Korea, and the collected data was analyzed using SPSS 27.0 and Macro 4.1 programs. The specific analysis procedure was as follows. First, to verify the validity and reliability of the scale, exploratory factor analysis was performed and the item internal fit coefficient was calculated. Second, descriptive statistical analysis was conducted to review the general tendency of key variables and confirm normality. Third, Pearson correlation coefficient analysis was performed to determine the relationship between key variables. Finally, regression analysis was performed to verify the moderating effect. The research results confirmed that job stress had a significant negative effect on organizational commitment. And it was confirmed that organizational culture (rational culture, consensus culture) moderated the relationship between job stress and organizational commitment. We hope that this study will suggest ways to improve the organization’s stress policy and organizational culture, and will be used as basic data for organizational leaders and managers to improve organizational efficiency and employee satisfaction.
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