공공조직의 디지털 전환 영향요인
Determinants of Digital Transformation in Public Organization
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본 연구의 목적은 공공조직의 디지털 전환에 영향을 미치는 기관장의 디지털 리더십, 디지털 전환을 위한 조직지원, 조직문화의 구조적 관계를 분석하고 시사점을 논의하는 데 있다. 이를 위해 공공조직 근무자 305명 대상의 『디지털 트랜스포메이션 전략에 관한 연구』 원자료를 활용하였다. 공공조직의 디지털 전환 수준에 관한 인식은 상대적으로 낮으며, 디지털 전환에 관한 기관장의 리더십, 조직지원, 조직문화에 대한 인식은 보통 수준임을 보여준다. 구조방정식 모형을 활용한 가설검증 결과, 기관장의 디지털 리더십은 조직지원과 조직문화에 각각 정(+)의 영향을 미치는 것으로 분석되었다. 디지털 리더십과 조직지원은 조직의 디지털 전환에 각각 정(+)의 영향을 미치는 것으로 분석되었다. 하지만 조직문화는 디지털 전환에 유의한 영향을 미치지 않는 것으로 나타났다. 이러한 결과를 토대로 본 연구에서는 공공조직의 디지털 전환을 활성화하기 위한 이론적·정책적 시사점을 제시하였다.
Abstract
The purposes of present study are to analyze the structural relationship between the digital leadership, organizational support for digital transformation, and organizational culture that affect the digital transformation in public organizations and to discuss the theoretical and policy implications. We used the raw data of the Survey on the digital transformation strategies for the public sector conducted by the Korea Institute of Public Administration on 305 public officials and workers in public agency. We analyzed these data by applying descriptive statistics, confirmatory factor analysis, and structural equation model analysis. The results showed that awareness of the digital transformation in public sectors is relatively low, and awareness of the digital leadership, organizational support for digital transformation, and organizational culture are medium. As a result of hypothesis testing using a structural equation analysis, it was analyzed that the digital leadership had a positive (+) effect on the organizational support and organizational culture. In addition, digital leadership and organizational support for digital transformation had a positive (+) effects on digital transformation within public organizations. The results, however, indicated that the organizational culture did not have effect on the digital transformation in public organizations. Based on these results, this study presented theoretical and policy implications to promote digital transformation in public organizations.
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